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Corporate Group and Business Transient Sales Manager

posted October 11, 2019

Crowne Plaza Seattle Downtown
Seattle, WA
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About This Job

Interacting with people, making connections, figuring out what it takes and stepping it up to win the day; it’s what you do, and you love it.  You’ll have the opportunity to do this and more as Corporate Group and Business Transient Sales Manager for Interstate.

As Corporate Group and Business Transient Sales Manager, you will

  • Meet/introduce self to top and target accounts and start building a working relationship within corporate market
  • Responds quickly to guest inquiries and RFP’s in a friendly manner. Follows up to ensure guest satisfaction
  • Prepares creative proposals that sets the hotel apart
  • Calculate and quote prices within guidelines
  • Conduct site visits and other client meetings as a professional representative of the hotel
  • Experienced in producing revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales
  • Create/implement a customer appreciation/retention plan for existing and target accounts
  • Plan for and execute inside/outside calls and client entertainment with Corporate Travel Managers, Travel Agents and other intermediaries
  • Assist in updating Brand national Transient database, if applicable. Coordinate local transient sales initiative and activities with Brand National Transient Sales for national and regional transient accounts, if applicable
  • Conduct research on client room nights/revenue performance, prepare account performance reports quarterly and annually, conduct semi-ancristy
  • nual account review meetings with account representatives
  • Maintain in-depth files on all accounts; via hard files and/or automated account management system
  • Proficient with Agency 360, reader boards and other market intelligence to drive business
  • Set and negotiate, with direction from property Executive Committee and potentially Regional Team, all rates for special corporate/preferred corporate accounts locally and brand (if applicable) volume negotiated accounts
  • Monitor operational implementation of programs with all departments
  • Develop networking opportunities through active participation in community and professional associations, activities and events (such as Chamber, PSBTA, MPI etc)
  • Interact with Global Sales (for IHR and IHG) to increase production of key accounts
  • Assists Director of Sales & Marketing in the development and update of the hotel-level business plan to include input on sales goals and plans that support the overall business and sales strategies of the company.
  • Able to multi-task and prioritize
  • Achieve weekly, monthly, & quarterly sales goals

Fundamentals

A four-year college degree or equivalent education or experience is required, with one to two years’ employment in a related position. Must possess effective verbal and written English communications skills. Advanced knowledge of sales and hospitality principles and practices is expected. This position also requires an ability to lift up to 10 pounds.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Crowne Plaza Seattle Downtown

1113 Sixth Avenue
Seattle, WA 98101

(206) 464-1980

415 Room Hotel

cphotelseattle.com

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Our Hotel

Located in the heart of downtown Seattle, the award-winning Crowne Plaza Hotel Seattle – Downtown offers an exceptional blend of service, style and comfort. You’ll notice Cool, Comfortable and Unconventional touches that set us apart as soon as you step inside. Marvel at stunning views of the city lights while relaxing in our new Sleep Advantage® Beds.

Enjoy complimentary wireless Internet throughout the hotel and amenities to help you relax like our Temple Spa® Sleep Tight Amenity kits featuring lavender spray and lotions to help you rejuvenate and unwind. Enjoy an invigorating workout at our 24-hour fitness center, get dining suggestions from our expert concierge or savor sumptuous cuisine at our Regatta Bar & Grille restaurant where you can enjoy Happy Hour in our lounge daily from 4pm - 7pm and monthly drink specials.

Come and experience all that The Emerald City has to offer with us!