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Hotel Restaurant Manager

posted July 24, 2019

Hilton Garden Inn Chesterton
Chesterton, IN
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719181 l

About This Job

Job Duties and Responsibilities:

  • Achievement of budgeted food sales, beverage sales and labor costs.
  • Achieve maximum profitability and over-all success by controlling costs and quality of service.
  • Control of Banquet china, cutlery, glassware, linen and equipment.
  • Completion of BEO's in an accurate and timely fashion.
  • Produce a weekly schedule for hotel food and beverage staff, according to business levels and labor budgets.
  • To supervise and co-ordinate daily operation of meeting/banquet set-ups and service.
  • Completion of Banquet Bar Requisitions.
  • Following of proper purchasing and requisitioning procedures.
  • Maintain records for inventory, labor cost, and food cost etc.
  • Follow-up each functions by completing an event costing and submit to the Sales, Dir. F&B and CEO.
  • Attendance and participation of weekly F & B meeting and BEO meeting.
  • To assist in menu planning and pricing.
  • Development and maintenance of all department control procedures.
  • Development and maintenance of department manual.
  • Consistent check of Banquet Food and Beverage quality, Banquet services and Plate presentation.
  • Ensuring that services meet customer specifications.
  • Ensure quality of meeting room set-up. Ensure staff is briefed before the beginning of every event. Ensure rooms are turned around in time for next event.
  • Ensure all areas are kept clean, before during and after an event.
  • Inspection of Meeting Room prior to guest arrival ensuring that client specifications have been met.
  • Co-ordinate the general housekeeping of the Ballroom, Lower Lobby, Lower public washrooms, kitchen, storage areas, entrance areas, etc.
  • Participation towards overall Hotel Maintenance and cleanliness.
  • Liaise on an on-going basis with the Catering Sales, Chef and Dir. F&B to ensure all client needs and requirements will be met.
  • Work with the Chef and Head Server to ensure all arrangements and details are dealt with.
  • Greet the customer upon arrival. Introduce oneself to the host of the event and act as the point of contact during the event.
  • Provide quick service for last minute changes.
  • Handling customer complaints.
  • Work with the Catering Sales Manager to increase sales of the department. Assist with show rounds when necessary.
  • Check Staff attitude and appearance.
  • Teamwork/Professional relations with co-workers and management.
  • Ensure staff is properly trained. Ensure all training checklists are completed on a timely manner.
  • Effective communication skills.
  • Staff training and development. Annual performance reviews are completed. Ensure ongoing training , coaching and mentoring of the Banquets team
  • Department meeting being held monthly.
  • Personal development and growth.
  • Discipline of Personnel when required
  • Other duties as assigned

EDUCATION AND EXPERIENCE:

  • Bachelor's degree in Hospitality or related fields
  • At least 2 years' experience as a Restaurant Manager or prior experience in managing or supervising a banquet/ F&B team

KNOWLEDGE, SKILLS AND ABILITIES:

  • Must have a flexible schedule, be highly motivated and quality driven
  • Detail oriented yet able to excel while multi-tasking
  • Able to accept responsibility and lead by example
  • Cash handling and computer skills
  • Excellent communication skills
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About This Employer

Hilton Garden Inn Chesterton

501 Gateway Boulevard
Chesterton, IN 46304

(219) 983-9500

At A Glance

Relax and unwind in comfort at the Hilton Garden Inn Chesterton hotel. Whether you’re visiting Chesterton for business or leisure, you can relax knowing everything you need is here. Business is easy with meeting space for up to 80 people, complimentary WiFi access and a 24-hour business center. Business guests will appreciate proximity to corporations, including US Steel and ArcelorMittal. You’ll enjoy the cooked-to-order breakfast and great in-room amenities like a hospitality center and HDTV.

This Chesterton, Indiana hotel offers a great location near Interstate 80-90 and Interstate 94, just 10 minutes from Valparaiso University and a five-minute drive from Indiana Dunes State Park. Shop for bargains at the Lighthouse Premium Outlets, only 15 minutes away, or visit Notre Dame – a 45-minute drive from our hotel in Chesterton, IN. Take a trip to Portage to catch a movie at the IMAX Theater or to visit the Bass Pro Shops.

  • Conveniently located near Interstate 80-90 and Interstate 94
  • Easy access to Valparaiso, Portage, Michigan City, Westville, South Bend and Gary, IN
  • Meetings Simplified™ for easier meeting planning