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Front Desk Agent

posted September 6, 2019

Four Points by Sheraton Seattle Airport South
Des Moines, WA
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739288 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Four Points by Sheraton Seattle Airport South

22406 Pacific Highway South
Des Moines, WA 98198

(253) 642-0100

225 Room Hotel

www.marriott.com

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Our Hotel

Four Points Seattle Airport South is ideally located three miles from Seattle-Tacoma International Airport, and offers free shuttle service to and from the airport. With a convenient location between Seattle and Tacoma, Four Points guests can experience the best of Seattle, Tacoma, Des Moines, and Vashon Island.

Travelers can relax in one of our spacious guest rooms and enjoy views of the Olympic Mountains with floor-to-ceiling windows. They can work out in our state-of-the-art fitness center or relax by our rooftop pool. And in the morning, we invite guests to enjoy a hot breakfast and unwind after a long day with one of our Best Brews®.

We are ready to host a meeting in our SeaTac event space.

  • 6,000 square feet of meeting space
  • 5 meeting rooms
  • Flexible set-up options
  • On-site catering
  • Olympic ballroom