posted August 29, 2019Hilton Grand Vacations Hawaii Regional Office
Hilton Grand Vacations ranks 26th in Hawaii Business Magazine's "Top 250" that highlights the state's largest companies based on gross sales, a key indicator of market dominance and influence. Additionally, the company was the highest-ranking timeshare business on this year's list.
Other administrative duties including management meetings, running reports and tasks as assigned by management
Monitor and assist in the evaluation of program/promotions contacts and contact-to-package sale conversion rates on a daily, weekly, and monthly basis
Handle customer questions, problems, and complaints requiring management intervention
Opening and closing procedures, which includes a rotation in the Manger on Duty schedule
Coach agents on performance, and issue verbal and written disciplinary or progressive counseling when needed
Assist with timely creation, posting, and/or adjusting of team member schedules
Development and execution of new marketing programs and service
Hilton Grand Vacations Company, LLC, is a division of Hilton Worldwide, recognized as a leading global hospitality company. Headquartered in Orlando, Fla, Hilton Grand Vacations develops, markets and operates a system of brand name, high-quality vacation ownership resorts in select vacation destinations. The company also manages and operates two innovative club membership programs: Hilton Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.
Hilton Grand Vacations provides comprehensive management services to all Club resorts, including the operation of owner rental programs, resort recreational programs and retail outlets. Additionally the company operates one of the industry’s most successful resale programs for its managed resort properties.