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Front Desk Agent

posted June 30, 2019

TownePlace Suites Whitefish Kalispell
Whitefish, MT
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750542 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

TownePlace Suites Whitefish Kalispell

300 Akers Lane
Whitefish, MT 59937

(406) 890-2053

81 Room Extended Stay

www.marriott.com

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Our Hotel

The Towneplace Suites Whitefish is designed with personal touches, clever details with a calm and comfortable feel, productive setting for business travelers seeking inspiration, spacious room for the family adventures. Next to Glacier National Park’s entrance and iconic Going to the Sun Highway, the hotel is a short distance from Glacier International Airport (FCA), Whitefish Lake, Whitefish Mountain Resort, 12 championship golf courses, world class rivers and Flathead Lake (largest natural freshwater lake west of the Mississippi). Guests can enjoy have an outdoor pool/hot tub, kitchens or patio with Weber grills, or walk to downtown Whitefish for a wide variety of shops, eateries and spirits. We offer an escape from everyday life when guests start planning their next business trip/retreat, wedding or travel adventure today and let the staff at Towneplace Suites Whitefish help make moments matter.