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Banquet Server

posted October 30, 2019

Sheraton Albuquerque Uptown
Albuquerque, NM
737810 l

About This Job

Do you have a desire to work in hospitality? If so, considering joining The Sheraton Albuquerque Uptown team! Our team members are dedicated, guest-focused, hard-working hospitality professionals who are empowered to provide excellent service to all guests and clients of our hotel, including to our internal team members as well! We are seeking a FT Banquet Server who will be responsible for courteous, friendly, and efficient food and beverage service at catered banquet events. The banquet server is the primary guest contact person who makes an important contribution to the guest experience. The banquet server is also responsible for set up and clearing of an event.

Did you know? The Sheraton Albuquerque Uptown has been awarded the Gold Level New Mexico Family Friendly Business Award, the highest level a business can earn! What does this mean? This means that our company offers a host of employee and family friendly benefits! Some of these benefits include:

-A first-class salary and superior benefit packet

-Medical (two options) with vision


-401(k) with 3% company match

-Critical Illness

-Accident Insurance

-Hospitality Indemnity

-Voluntary Term Life Insurance (self, spouse/domestic partner, and children)

-Short-Term Disability

-Long-Term Disability


-Paid time off (vacation, sick, personal, and personal/medical leave time)

-Free lunch

-Free uniforms

-Free non-slip shoes (two free pair per year!)

-Progressive yet fun workplace

-Positive associate relations

-Associate recognition and events, incentives and rewards

-Ongoing training

-Education assistance

-Career progression

-Major hotel discounts at over 7,000 hotels worldwide

-Other company discounts

Work Schedule: Hours scheduled will vary week to week and will be scheduled between Monday-Sunday. Flexibility on days, evenings and weekends is a must. Holidays are required, as is some overtime as needed.


  • 6 months server experience. Hotel/ restaurant experience preferred.


  1. Complete opening duties as assigned, including the following:
    1. Check quality and quantity of all banquet stock and equipment.
    2. Fold napkins, per banquet standards.
    3. Requisition all necessary supplies and transport from storerooms to banquet rooms.
    4. Set tables according to service standards.
    5. Set all condiments (sugar, bread, lemons, creamers, etc.) and beverages.
    6. Ensure a sufficient supply of all flatware, glassware and china for service.
    7. Ensure cleanliness and condition of assigned station and service areas.
    8. Set up station with supplies and equipment.
  2. Take Guests’ food and beverage orders as needed.
  3. Retrieve all alcoholic beverage orders from bar as needed and serve to Guest in accordance with standards.
  4. Open wine/champagne bottles and serve in accordance with banquet standards.
  5. Make all varieties of coffee in accordance with banquet standard.
  6. Serve all food courses and beverage items, clear each course and bus tables in accordance with standards. Remove soiled wares from tables as assigned and transport to dish washing area.
  7. Anticipate Guests’ needs, respond promptly and acknowledge all Guests, however busy. Maintain positive   Guest relations at all times.
  8. Interact in courteous and professional manner with Guests, supervisors, co-workers and other departments.
  9. Follow supervisor’s instructions.
  10. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
  11. Complete closing duties, such as:
    1. Properly store all reusable goods.
    2. Clean all equipment as assigned.
    3. Restock all items for next service.
    4. Remove all dirty linen.


  1. Follow maintenance program and cleaning schedule.
  2. Notify management of any pertinent related to shift activities.
  3. Assist with turning over banquet rooms from one group to another.
  4. Complete other duties as assigned by the banquet captain and/or management.

This position will require a criminal background check, credit check, and drug screen.

Our company participates in E-Verify.

The Sheraton Albuquerque Uptown provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. If you need accommodation for any part of the employment process because of a medical condition or disability, please send me an e-mail to or call me to let us know the nature of your request.


About This Employer

Sheraton Albuquerque Uptown

2600 Louisiana Blvd NE
Albuquerque, NM 87110

(505) 881-0000

295 Room Hotel

Our Hotel

Oversized sleeping rooms ideal for meeting attendees, the individual corporate guest or leisure travelers in town for shopping, dining and entertainment. Or guests can stay in and enjoy our Southwestern inspired cuisine in the ABQ Grill, Lobby Lounge , Sol Café (featuring Starbucks) or order room service. Every Friday night the Lobby Lounge features live music and amazing $10.00 specials! During downtime, guests can visit our indoor mineral salt water pool, indoor whirl pool and state of the art fitness center. For our Platinum guests and those that wish to upgrade their stay, we have our amazing Club Lounge featuring complimentary breakfast every morning and appetizers every evening with a full bar for purchase. Plus, our hotel features a beautiful view of the Sandia Mountains from the Club.