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Sales and Catering Manager

posted August 8, 2019

Hotel Indigo Savannah Historic District
Savannah, GA
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715942 l

About This Job

  • Responsible for learning the hotel brand and strategy
  • Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
  • Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
  • Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
  • Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
  • Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
  • Achieve all predetermined sales goals for revenue and sales activity
  • Negotiate contracts according to company standards
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
  • Accurately record all bookings or lost business for hotel
  • Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Consistently meet or exceed sales goals including predetermined revenue and sales activity
  • Assist the client in menu planning, coordinate food, beverage, table arrangements, and decorations ensuring clients details are executed
  • Monitors local competitors and compares their operation with his/her operation
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented and maintain existing accounts with active trace/follow up system
  • Completes daily/weekly/monthly reports as directed by the DOS/GM
  • Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Work client-related special events
  • Abides by Prime Time Selling hours
  • Participates in MOD program as required
  • Other duties as assigned

DESIRED EDUCATION AND EXPERIENCE:

  • Minimum of High School education, post-high school education preferred
  • Minimum of 3 years in hotel or conference Catering/Sales

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to communicate effectively verbally and in writing
  • Excellent listening and problem-solving skills
  • Ability to exceed expectations of guests and team members
  • Negotiating Skills
  • Strong computer skills
  • Must have flexible work hours that may include evenings, weekends, and holidays

JOB COMPETENCIES:

  • Drive for Results
  • Business Acumen
  • Hiring and Staffing
  • Developing Direct Reports and Others
  • Decision Quality
  • Customer Focus
  • Informing
  • Sales Focus
  • Integrity/Trust
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About This Employer

Hotel Indigo Savannah Historic District

201 West Bay Street
Savannah, GA 31401

(912) 236-4440

Our Hotel

Perched on the corner of Bay and Jefferson Streets in the heart of Savannah's historic district lies the "Grand Lady of the Bay." This 19th century, sprawling architectural masterpiece once housed famed Georgia merchant Simon Guckenheimer. Today, it stands as Hotel Indigo Savannah Historic District, a charming boutique hotel that effortlessly combines modern luxury, contemporary design and respectful nods to its impressive past. 

Southern hospitality and charm greet you the moment you step into our beautifully designed lobby. Outstanding amenities and picturesque views await in our guestrooms and suites with hard surface floors and sleek, modern decor. Savor creative and locally-sourced Southern fare and Georgia brews at Five Oaks Taproom. Weddings, meetings and special events are even more memorable in our 6,000 square feet of meeting space, thoughtfully designed to offer modern convenience while preserving original architectural details.