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Marketing Representative - Retail

posted August 8, 2019

Lagoon Tower by Hilton Grand Vacations Club
Honolulu, HI
521662 l

About This Job

Job Description

What will I be doing?

As a Marketing Representative - Retail you will be responsible for driving company success through performing the following tasks to the highest standards:

  • Responsible for the promotion and booking of eligible vacation ownership presentations and previews and the sale of mini-vacation packages to visitors at various Hilton Grand Vacations retail locations in Hawaii
  • Distribute approved promotional information and incentives to visitors
  • Generate leads and book qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members and other qualified customers
  • Provide customer/concierge services as needed to all visitors and contacts, while projecting a professional company image
  • Assist in the implementation and tracking of current and future marketing programs, according to the standards of professionalism adhered to by Hilton Grand Vacations

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • Minimum of 1 year of proven customer service experience
  • Self-motivated and goal-oriented with excellent communication & verbal presentation skills and the ability to persuade others and overcome objections
  • Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone
  • Ability to multi-task and balance priorities
  • Basic computer proficiency with the ability to learn
  • Ability to work a flexible schedule including evenings, holidays, and weekends
  • Fluency in English (speak, read, write)
  • High school/GED

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Minimum of 1 year of experience selling and booking tours/activities (concierge services)
  • Minimum of 6 months of previous experience working in the retail and/or timeshare industry
  • Thorough understanding of the island of Oahu with ability to explain activities, restaurants, and destinations throughout the island
  • Previous experience working in marketing and sales

About This Employer

Lagoon Tower by Hilton Grand Vacations Club

2003 Kalia Road
Honolulu, HI 96815

(808) 953-2700

346 Unit Time-Share


Set against a backdrop of stunning natural wonders, Hilton Hawaiian Village® Waikiki Beach Resort in Honolulu provides visitors with spectacular amenities and an unrivaled position in the heart of paradise. Lagoon Tower by Hilton Grand Vacations Club gives guests ideal access to the best stretch of Waikiki's famous white-sand beach and the extensive entertainment, shopping and dining options within the renowned Hilton Hawaiian Village. A 5,000-square-foot family activity pool features the longest slide in Waikiki and overlooks the landmark Duke Kahanamoku Lagoon. Just beyond the Village, a variety of adventures awaits your discovery, including scuba diving, snorkeling, golf, hiking trails and abundant cultural riches.