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Front Desk Agent

posted August 9, 2019

Holiday Inn Express & Suites Chicago-Midway Airport
Chicago, IL
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Holiday Inn Express & Suites Chicago-Midway Airport

6500 South Cicero Avenue
Chicago, IL 60638

(708) 458-0202

104 Room Hotel

www.ihg.com

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Our Hotel

Searching for hotels near the best sights in downtown Chicago? Look no more! We would like to welcome you to a convenient stay at the Holiday Inn Express® Chicago - Midway Airport, which boasts a great location.

Business travelers love that our hotels near the Chicago Midway Airport, as well as companies like AVW TELAV, Bedford Industrial Park, Cintas, CSI Chicago, JB Hunt, Kraft Foods and Tyson Foods. Our 405-sq-ft meeting room is perfect for small-scale events, and the Business Center is open for any corporate needs.

Vacationers in Chicago love lodging at our hotel since we're surrounded by attractions, including the Ford City Mall, and we're a short drive from the Brookfield Zoo and the amazing Shedd Aquarium. With the Field Museum just a few minutes away, it's easy for travelers to explore the numerous interesting exhibits. We're also just 20 minutes from premier shopping opportunities along the Magnificent Mile.

No matter what brings guests to Chicago, lodging at our hotel provides them with the convenient amenities they want, such as free high-speed Wi-Fi access. In addition, mornings are improved with a taste of the free, hot Express Start Breakfast bar; while the 24-hour Fitness Center lets guests maintain their workout on their schedule.