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Spa Therapist

posted September 16, 2019

Conrad Seoul
Seoul, Yeongdeungpo-gu, South Korea
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657463 l

About This Job

Description

A Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards.



What will I be doing?

As a Spa Therapist, you are responsible for performing the following tasks to the highest standards:

  • Attending Hilton Trainings and monthly departmental meetings as required
  • To ensure high standards of cleanliness in the department
  • To report any maintenance issues to Manager
  • Assist in all areas of the operations as requested by Manager
  • To be fully aware of current and future services offered by the hotel
  • To ensure that departmental operation budget is adhered to, maximizing revenues and minimizing expenses
  • Provides efficient guest service from point of arrival to check out. Books, changes and cancels appointments and up sells retail
  • Accurately schedule all massage reservations, changes, confirms and cancel massage reservations
  • Accurately process all billing and posting for spa and retail services: report any overages and shortages to Manager
  • Accurately explain spa treatment menu and packages to guests
  • Greet and welcome all incoming and outgoing guests and staff in accordance to brand Standards
  • Maintain the quality of service and overall appearance of locker areas, lounge area and restrooms
  • Ensure proper cleanliness of locker room, lounge, prep room and restrooms
  • Ensure stocking of water and other beverages and set up and break down of beverage and fruit station
  • Assisting guest and providing personal training session, if necessary
  • Maintaining the Fitness center: looking after equipment and coordinating with Precor representative for maintenance and product updates
  • To ensure audio-visual equipment is well maintained and in good condition
  • To ensure high standards of cleanliness in the department
  • Provides courteous and efficient guest service from point of arrival through check out
  • Orient the guests through our Fitness facility, greets guests and provides personal guest service

Requirements

What are we looking for?

A Spa Therapist serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
  • Experience in hospitality or customer service industry is requires
  • Ability to read, writes, speak and understand the English language to effectively communicate with guests
  • Ability to speak effectively in front of groups of customers or employees of organization
  • Ability to deal with problems involving several concrete variables in standardized situations


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Experience in a resort or wellness related field
  • Working experience in the Hilton brand hotels


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!







EOE/AA/Disabled/Veterans

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About This Employer

Conrad Seoul

10 Gukjegeumyung-ro (Yeouido)
Seoul, Yeongdeungpo-gu 150-945
South Korea

+82-2-6137-7000

434 Room Hotel

conradhotels3.hilton.com

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At A Glance

If you had 1/3/5 hours to explore Seoul, what would you do? Make the most of your journey at Conrad Seoul with our curated list of 1/3/5 experiences. Explore 1, 3 and 5 hour itineraries that reflect a local take on culture, art, food, and adventure at StayInspired.com, and enjoy a truly inspired stay.

Admired for its globally inspired architecture and stunning Han River and skyline views, Conrad Seoul appeals to travelers for whom life, business and pleasure seamlessly intersect. Enjoy spacious guest rooms, innovative amenities, indulgent dining and distinctive Conrad service at our towering hotel in the Yeouido Business District.

Nestled on Yeouido Island, Conrad Seoul is the closest hotel to both of Seoul's international airports and offers direct access to the International Finance Towers (IFC Seoul).

Spacious guest rooms and suites are smartly designed. Sink into a sumptuous bed with premium linens after refreshing in a stylish bathroom with in-mirror television and a separate bathtub and rain shower.

Executive rooms and suites offer exclusive access to the Executive Lounge – enjoy a cozy fireplace, complimentary laptops and all-day refreshments. The river and city views are unmatched from your window.

Spoil yourself with luxurious spa treatments and explore the options in the 24-hour fitness center. The steam room, sauna and heated indoor pool are peaceful places to relax after a busy day.

Conrad Seoul highlights:

  • Yeouido Business District location, connected to subway line and designer retail mall
  • Apple®-based entertainment and multimedia hub in each guest room
  • Top-floor 37 Grill & Bar, Executive Lounge, 3 other exceptional restaurants
  • Conrad Spa Seoul massages, facials, hydrotherapy and couple's treatment room
  • Wellness Zone with heated indoor pool, sauna, steam room, whirlpool and fitness classes
  • Sophisticated indoor/outdoor meeting space, and dramatic dedicated floor for weddings

Conrad Seoul is a 2017 TripAdvisor Certificate of Excellence award recipient.