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Front Office Supervisor

posted September 26, 2019

Hyatt House Boston/Waltham
Waltham, MA
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About This Job

Who this Job Will Job Appeal To

Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.

The Ideal Candidate for this Position

The right candidate will be detail oriented with excellent organizational skills, have the ability to make quick decisions, and problem solve to achieve guest satisfaction while ensuring compliance with policy and financial standards.

What You Will Be Doing

The Front Office Supervisor is responsible for overseeing the Front Office by effectively leading and motivating associates, maintain departmental training/development and strict adherence to all Hyatt and Waterford Hotel Group guest service standards.This is not a Monday through Friday job, in fact, it requires a flexible schedule that includes weekends, holidays and nights, but it is for you if you love people and have the right attitude!

Job Requirements

  • Ideal candidate must have at least 2-3 years hotel front desk experience
  • Detail oriented with emphasis on continuous process improvement
  • Ability to work independently within a framework
  • You must be able to pass a thorough background check as well as be drug free

Benefits

We offer our eligible Associates a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off including vacation days, personal days and holidays
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, accident, life and critical illness
  • Life enrichment benefits including educational assistance, hotel discounts, travel assistance, and more

For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com.

EOE/M/F/D/V

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About This Employer

Hyatt House Boston/Waltham

54 Fourth Avenue
Waltham, MA 02451

(781) 290-0026

135 Room Extended Stay

waltham.house.hyatt.com

The Hyatt House – Boston/Waltham is conveniently located near many attractions, companies, and educational institutes.  Located just 2.5 miles away from Bentley University and 3.6 miles away from Brandeis University, the property is very conducive for those students/families visiting and attending these major colleges.  Our property is also convenient for those traveling to/attending Lasell College, Regis College, Boston College, Boston University, Wellesley College, MIT, Tufts University, Babson College and Harvard University.  In addition, the Hyatt House – Boston/Waltham is located only 2.5 miles away from Moody Street in Waltham, MA; a tourist/local favorite. Moody Street (“Restaurant City”) is Waltham's historically well-known town center and is lined with a variety of restaurants, bars/pubs and local attractions. Situated in the heart of the Massachusetts Route 128 technology belt, only 15 minutes from downtown Boston the Hyatt House is an excellent option for business travelers. It is centrally located to the corporate offices of Dassault Systemes, Deloitte & Touche, IBM, Microsoft, Raytheon, Shire Pharmaceuticals, Siemens, Thermo Fisher Scientific and Verizon.