posted October 12, 2019Waldorf Astoria Heliopolis Towers Hotel
A Guest Relations Supervisor directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.
As Guest Relations Supervisor, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Executive is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
What are we looking for?
Guest Relations Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Welcome to the landmark Heliopolis Towers Hotel, set in the presidential quarter near Cairo International Airport, the business district and the Cairo International Convention Centre. Luxurious with a high sense of Egyptian heritage, our hotel has a wealth of amenities including an astonishing range of dining options and the largest event space in Cairo. Feel inspired in a setting of lush gardens, palm trees and a sunlit grand atrium, and count on unrivaled service tailored especially to you.
Guest rooms feel positively residential with a marble entryway, wood floors, a sumptuous king bed, floor-to-ceiling windows, plush seating and a marble bathroom. Choose a suite to enjoy a private bedroom and available kitchenette, dining table and whirlpool tub.
Other hotel indulgences:
Our Heliopolis hotel is close to several of Egypt's most popular and ancient attractions such as the Cairo Opera House, Egyptian Museum, and the Sphinx and Pyramids of Giza. We're also pleased to arrange hotel pickup service from Cairo's airport.