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Front Desk Agent

posted September 13, 2019

Red Lion Hotel Anaheim Resort
Anaheim, CA
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773915 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Red Lion Hotel Anaheim Resort

1850 S. Harbor Boulevard
Anaheim, CA 92802

(714) 750-2801

308 Room Resort

www.redlion.com

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Our Hotel

Guests will find comfort, convenience and fun at Red Lion Hotel Anaheim Resort, a family-friendly hotel in Anaheim, California, just steps away from Disneyland® Resort Theme Park. As a Disneyland® Resort Good Neighbor Hotel, we provide easy access to magic and memories.

Our resort-style hotel in Anaheim features all of the hotel amenities travelers expect, plus additional conveniences to make your stay the best ever. We have free Wi-Fi in our 308 modern guest rooms and public space, onsite dining in our family-friendly restaurant, a beautiful outdoor pool with fire pits, easy-access hotel parking and flexible meeting space. We aim to make every experience memorable when traveling to Anaheim, California.