Exciting opportunity at an award wining lifestyle hotel!
PIVOT Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making PIVOT a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!
The Assistant Front Office Manager is responsible for assisting the Front Office Manager in the supervision of the entire front office operations to ensure profitability, exceptional service, quality and value to each guest throughout their stay. Will help oversee front office, concierge, PBX and bell staff including selecting, training, and developing the team. This position will work primarily the evening shift to ensure there is a Manager On-Duty in the evening.
• Prefer 1+ year departmental management or supervisory experience in hotel front office.
• Ability to manage and lead each discipline of the department independently.
• Prior cash handling experience necessary.
• Ability to communicate effectively with the public and other Team Members.
• Computer experience required.
EOE/AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
PIVOT Hotels & Resorts is a drug free workplace. Pre-employment drug test and background check required.
Surrounded by historic homes, lush tree-lined streets and designer boutiques with beautiful Lake Michigan just steps away, Thompson Chicago provides the ideal location to feel connected to the city we call home. The floor-to-ceiling windows in the 247 rooms and suites offer a unique vantage point to take it all in. While the jewel-toned velvet furniture accented with a color palette of muted gray and tan impart a soothing and stylish aesthetic to each of our rooms.