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Room Attendant - Housekeeper

posted November 15, 2019

Homewood Suites by Hilton University City
Philadelphia, PA
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About This Job

Opportunity:  Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards. 

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

  • Greet guests upon interaction with a warm and friendly greeting. 
  • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About This Employer

Homewood Suites by Hilton University City

4109 Walnut Street
Philadelphia, PA 19104

(215) 382-1111

122 Room Extended Stay

homewoodsuites3.hilton.com

At A Glance

Our extended stay Homewood Suites by Hilton University City, PA hotel is adjacent to the University of Pennsylvania campus. Stroll through the beautiful area and enjoy the 19th century architecture, exciting restaurants, and an eclectic mix of shops. Whether visiting family, medical professional, or simply here for leisure, guests will appreciate our complimentary transportation throughout the University City area.

The Children’s Hospital of Philadelphia, Penn Medicine and Presbyterian Hospital are only a few blocks away. Philadelphia’s Central Business District is minutes away, as are Rittenhouse Square, Society Hill, and the Avenue of the Arts. Spend an afternoon at the Constitution Center, Independence Hall, Philadelphia Museum of Art, or the Barnes Foundation, housing an extensive collection of French Impressionist art.

Consider Homewood Suites’ thoughtful amenities when choosing among Philadelphia, PA hotels. Guests will enjoy a complimentary hot full breakfast every morning, and relax with complimentary evening social Monday-Thursday at this University of Pennsylvania hotel. We invite guests to stay fit with our range of cardio machines and weights in the fitness center, and enjoy the heated indoor pool and whirlpool. To top it all off, a stay with us will be a green one: the Homewood Suites University City – Philadelphia is proud to be the only hotel with a 2013 LEED Silver Certification in Philadelphia.