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Front Office Supervisor

posted August 19, 2019

Hilton Mystic
Mystic, CT
Exciting positions open at the Front Desk! Growth potential and a fun work environment!
456512 l

About This Job

A Front Office Supervisor with Hilton Mystic is responsible for handling guests with sincere hospitality while leading your team to deliver Four Diamond service.  

What will it be like to work for this Hilton Brand? 

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

What will I be doing? 

As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver Four Diamond Guest Service.

You will work directly with our Director of Guest Services to ensure all staff within your department is trained properly, remains timely with attendance and remains hospitable with both hotel guests and fellow employees. 

The ideal candidate for this position

  • Will have a minimum of 2 years in a supervisory position
  • Will have a minimum of 2 years hotel or customer service position
  • Strong computer knowledge
  • The ability to work a varied and flexible schedule based on the demands of the department and hotel
  • A desire to lead a team of employees to our goal of becoming a leader in our community by achieving Four Diamond status


  • Medical, Dental, Vision, Life Insurance
  • 401K
  • Personal Days and Vacation
  • And more...

Compensation: $14.50


About This Employer

Hilton Mystic

20 Coogan Blvd.
Mystic, CT 06355

(860) 572-0731

182 Room Hotel

At A Glance

MYSTIC… the very term conjures up a magical place where ancient ships rest, where tales of the sea are recounted, where belugas, sea lions and penguins live together under one roof, where an historic downtown pulses with an eclectic restaurant and entertainment scene.

Mystic is the place where you will find the sights and sounds of New England and at its heart is Hilton Mystic. Modeled after the brick mills that dotted the landscape in the 1900’s, renewed by a major transformation in 2015, the Hilton combines its unique location with passionate customer service and the style and comfort you expect from Hilton.