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Front Desk Agent Part-Time

posted August 18, 2019

SpringHill Suites Louisville Hurstbourne/North
Louisville, KY
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688815 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

SpringHill Suites Louisville Hurstbourne/North

10101 Forest Green Boulevard
Louisville, KY 40223

(502) 326-3895

142 Room All Suite

www.marriott.com

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Our Hotel

Travelers will enjoy space and style at the SpringHill Suites Louisville Hurstbourne hotel, TripAdvisor award winner and a top choice among hotels in Louisville, KY. Located in the Hurstbourne area of northeast Louisville, our hotel features suites with new furnishings, microwaves, mini-fridges and 25% more space than hotel rooms at other Hurstbourne hotels. Enjoyed by business travelers and vacationing families alike, our hotel provides free perks including property-wide WiFi, onsite parking and an indoor pool. Guests can fuel up for a busy day with a free hot breakfast buffet served each morning. 

We’re less than 20 minutes away with easy access to sites including Churchill Downs, SDF Airport and the Expo Center.