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Bell Person Part-Time

posted August 18, 2019

Mystic Marriott Hotel & Spa
Groton, CT
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730927 l

About This Job

Opportunity:  Bell Person

Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services. 

Potential Career Path

Bell Captain or Guest Service Agent – Concierge or Guest Services Manager – AGM or General Manager

Essential Job Functions

  • Load and unload luggage carts.
  • Tag and store luggage.
  • Escort guest to hotel rooms.
  • Provide an overview of guest room, hotel services and amenities. 
  • Make deliveries to guest rooms.
  • Assist guest with room changes.
  • Stock pantry when necessary.
  • Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
  • Perform house attendant functions when staff shortages occur. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous customer experience required or equivalent training.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About This Employer

Mystic Marriott Hotel & Spa

625 North Road (Route 117)
Groton, CT 06340

(860) 446-2600

285 Room Hotel

www.marriott.com

Our Hotel

Located in Groton, CT, the Mystic Marriott Hotel & Spa is the hub for corporate, group, conference and leisure travel in the Mystic,CT shore region. This destination is an architecturally stunning Connecticut hotel boasting 285 fully renovated guest rooms and suites. Travelers can experience Mystic Seaport, Mystic Aquarium, golf, beaches & nearby Mohegan Sun & Foxwoods Casinos. Guests can indulge in services offered at our on-site, enhanced Elizabeth Arden Red Door Spa. They can dine at our award-winning, AAA 4 Diamond, Octagon Restaurant. Our location is convenient to New York City and Boston, as well as the Hartford CT Bradley airport and the Providence TF Green RI airport. Our hotel offers a unique location for business meetings, conferences, social events & weddings with 20,297 sq ft of flexible event space including 21 meeting and breakout rooms and a 10,320-sq-ft Grand Ballroom. Our hotel is perfect for business or pleasure.