Search 20,969 current hospitality jobs


posted November 20, 2019

Sheraton Albuquerque Uptown
Albuquerque, NM
737810 l

About This Job

Do you have a desire to work in hospitality? If so, considering joining The Sheraton Albuquerque Uptown team! Our team members are dedicated, guest-focused, hard-working hospitality professionals who are empowered to provide excellent service to all guests and clients of our hotel, including to our internal team members as well! Do you have what it takes? We are looking for a FT Server in our restaurant to join our team! Our Room Service associate is responsible to ensure that all food and beverage orders are taken promptly, courteously, and relayed to the kitchen and/or other appropriate team member as well as delivered promptly with a smile.

The Sheraton Albuquerque Uptown has been awarded the gold level New Mexico Family Friendly Business Award! What does this mean? This means that we offer a host of employee and family friendly benefits to our associates! Some of those benefits include:

-A first-class salary and superior benefit packet

-Medical (two options) with vision


-401(k) with 3% company match

-Critical Illness

-Accident Insurance

-Hospitality Indemnity

-Voluntary Term Life Insurance (self, spouse/domestic partner, and children)

-Short-Term Disability

-Long-Term Disability


-Paid time off (vacation, sick, personal, and personal/medical leave time)

-Free lunch

-Free uniforms

-Free non-slip shoes (two free pair per year!)

-Progressive yet fun workplace

-Positive associate relations

-Associate recognition and events, incentives and rewards

-Ongoing training

-Education assistance

-Career progression

-Major hotel discounts at over 7,000 hotels worldwide

-Other company discounts


Associate will be required to work day/and or evening shifts, weekends and holidays.  Some overtime may be required.


  1. Must have at least 6 months server


  1. Greet the guest, take all food and beverage orders.
  2. Pre-bus tables in your station.
  3. Maintain a clean dining area at all times.
  4. Responsible for receiving all payments.
  5. Performing necessary opening/closing and sidework duties.
  6. Prepare food items for guests such as dishing up oatmeal, soup, making toast, dinner salads, bread, etc.
  7. Assist other servers with their tables.
  8. Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
  9. Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
  10. Be a Team Player and encourage the teamwork attitude among staff.
  11. Attends department and inter-departmental meetings.
  12. Notify management of any pertinent information related to shift activities.
  13. Be knowledgeable in all hotel emergency procedures.
  14. Ensure areas are free of safety hazards and performs all duties in a safe and efficient manner.
  15. Ensures total guest satisfaction.
  16. Follow supervisor’s instructions and performs other duties as directed or assigned.


  1. Assisting room service with orders, delivery and running the floors.

All positions require a criminal background check. This position will also require a credit check and drug screen.

Our company participates in E-Verify.

The Sheraton Albuquerque Uptown provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.If you need accommodation for any part of the employment process because of a medical condition or disability, please send me an e-mail to or call 505-349-8024 to let us know the nature of your request.


About This Employer

Sheraton Albuquerque Uptown

2600 Louisiana Blvd NE
Albuquerque, NM 87110

(505) 881-0000

295 Room Hotel

Our Hotel

Oversized sleeping rooms ideal for meeting attendees, the individual corporate guest or leisure travelers in town for shopping, dining and entertainment. Or guests can stay in and enjoy our Southwestern inspired cuisine in the ABQ Grill, Lobby Lounge , Sol Café (featuring Starbucks) or order room service. Every Friday night the Lobby Lounge features live music and amazing $10.00 specials! During downtime, guests can visit our indoor mineral salt water pool, indoor whirl pool and state of the art fitness center. For our Platinum guests and those that wish to upgrade their stay, we have our amazing Club Lounge featuring complimentary breakfast every morning and appetizers every evening with a full bar for purchase. Plus, our hotel features a beautiful view of the Sandia Mountains from the Club.