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Front Desk Agent

posted September 21, 2019

Homewood Suites by Hilton Long Island-Melville
Plainview, NY
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Homewood Suites by Hilton Long Island-Melville

1585 Round Swamp Road
Plainview, NY 11803

(516) 293-4663

147 Room Extended Stay

homewoodsuites3.hilton.com

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Our Hotel

Homewood Suites by Hilton Long Island-Melville is located in the heart of Long Island with convenient access to I-495 Long Island Expressway to reach Manhattan or the Hamptons.

The hotel is located near the peaceful haven of Fire Island, Bethpage State Golf Course and many other golf courses in the area. Enjoy a tour of a Long Island vineyard or visit one of the many area restaurants. Our hotel is close to Nassau Community College, Farmingdale Sate College and SUNY College at Old Westbury. Enjoy proximity to businesses in Plainview, Melville and the Route 110 Corridor, Farmingdale, Hicksville, Huntington, Woodbury, Bethpage and Amityville.

Our spacious suites include complimentary WiFi, a fully equipped kitchen and separate living and sleeping areas, perfect for corporate housing and business travelers. Guests can work out in our 24-hour fitness center or relax in the indoor pool and whirlpool. They can start the day right with a hot full breakfast daily and unwind at our evening social Monday-Thursday.

Anyone can hold their next event for up to 50 guests in this Plainview hotel’s flexible meeting and banquet rooms and use our 24-hour business center.