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Hostess Part-Time

posted August 23, 2019

Homewood Suites by Hilton Macon-North
Macon, GA
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BPR Properties was founded in 1983, with the purchase of our first property: a smoke shop in Staten Island, New York. After selling the smoke shop the following year, we purchased a hot dog stand (at a local flea market) and a convenience store in New Jersey. In 1986, we purchased our first motel:
638202 l

About This Job

Position Summary:

The Hostess creates the Homewood Suites experience for our guests by offering guests a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment.  

Responsibilities and job functions include but are not limited to the following:  

  1. Act with integrity, honesty and knowledge that promote the culture, values and philosophy of Homewood Suites. Displays dignity and respect of others at all times.
  2. Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and beyond to provide assistance, i.e. assist with luggage, coffee, directions, wake up calls, future reservations, etc.
  3. Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities.
  4. Answer hotel telephones courteously and efficiently.
  5. Assist guests with food orders and serves food and beverage items to guests in a friendly, professional and timely manner. Uses suggestive selling techniques. Maintains a clean, organized environment for guests by clearing tables during service. 
  6. Follow operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests’ expectations.

Required Qualifications:

  • Customer service experience is required, preferably in a hotel or related field
  • High school diploma or equivalent required
  • Must have ability to work weekends
  • Requires strong command of the English language to include speaking, reading and writing
  • Ability to learn quickly and work in fast paced position with constant guest interaction
  • Must be able to multi-task
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
  • Must possess basic computer skills, i.e. Word, Excel, etc.
  • Must be 18 years or older 
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About This Employer

Homewood Suites by Hilton Macon-North

1514 Bass Road
Macon, GA 31210

(478) 477-9776

Managed by

Find Southern Hospitality at our hotel in Macon, GA.

In the heart of Georgia sits the Homewood Suites by Hilton® Macon-North, located five miles north of historic downtown Macon. Our award-winning, all-suite hotel in Macon, GA provides easy access to I-75 and is within walking distance of restaurants and an outdoor mall.

Visit the home of music greats such as Little Richard, Otis Redding, Chuck Leavell and the Allman Brothers from the comfort of our hotel in Macon, GA. Our extended-stay hotel is close to corporations, health and educational facilities including Armstrong, Mercer University and Georgia Lottery. Visit the shops at River Crossing, the Museum of Arts & Science and the Harriet Tubman Museum.

Feel at home in a one or two-bedroom Macon hotel suites with separate living and sleeping areas. Contact friends using complimentary WiFi access. Prepare your favorite dish in the fully equipped kitchen that features granite countertops with a full-sized refrigerator, microwave, dishwasher and two-burner stove.

Start your morning with a complimentary hot full breakfast and unwind with our complimentary evening social* Monday through Thursday. Macon area restaurants serve American and Italian dishes.

Meet with business associates in our 800 sq. ft. Macon meeting room. Keep up with tasks by using business center amenities, including A/V equipment rental, printing and faxing. Work out in the fitness room or take a dip in the outdoor pool.