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Director of Sales

posted August 30, 2019

Courtyard by Marriott Austin Round Rock
Round Rock, TX
801507 l

About This Job

Courtyard by Marriott Austin Round Rock, proudly managed by National Hospitality Services, features 113 guest rooms, including 6 suites, and is located in the vibrant community of Round Rock, just north of Austin, TX. The hotel includes spacious, modern guest rooms and suites, and great amenities including on-site meeting space, outdoor pool, and business center. Their recently remodeled lobby includes: The Bistro, an on-site café serving up breakfast selections, Starbucks beverages and a variety of dinner options, beer and wine selections in the evening.

The hotel is located close to the Round Rock Sports Center, as well as numerous major businesses, shopping, recreation and entertainment options – making them an ideal choice for many types of travelers.

Job Overview

The Director of Sales is a key leadership position within the hotel responsible for developing and implementing the total sales and marketing effort of the hotel, including securing new accounts, maintaining existing accounts, supervising activities of sales personnel, and executing sales and marketing strategies to maximize the profitability of the hotel while maintaining customer satisfaction.

Duties and Responsibilities

  • Directs the activities of hotel sales team, providing leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of hotel sales/revenues.

  • Develops and maintains relationships with key clients in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.

  • Develops and manages the departmental budget and monitors sales activities/performance to ensure actual sales meet or exceed established revenue plan and to accurately report variances/projections to management.

  • Directs the scheduling of conventions and business group activities at the hotel and coordinates with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

  • Develops hotel-level tactical sales plans to support overall system-wide sales plans/strategies and programs.

  • Develops and maintains good relationships with officials and representatives of local community groups/organization, and companies

  • Assists the General Manager in the development and update of the hotel-level business plan to include input on sales goals and plans that support the overall business and sales strategies of the company.

  • Hires, trains, and provides career development for all sales personnel; conducts performance evaluations and provides constructive feedback to employees.

  • Solicit sales for the property through planned, personal appointments, telephone solicitations, and various social media channels.

  • Negotiates room blocks, room rates, function space, food and beverage prices, and hotel services within approved departmental booking guidelines. Confirms in writing to the client and all affected hotel departments all group requirements via group sales contract, corporate rate agreement, or catering event order.

  • Actively participates in sales trips to local trade and professional associations/corporations, travel agents, as well as other local and state organizations that could result in potential business for the hotel.

  • Ensures that current and prospective client databases are maintained, that files are kept current and accessible, and that timely sales recap reports are submitted to the General Manager and Regional Director of Sales.

  • Responsible for acquiring and maintaining a solid base of customers to attain an overall high level of occupancy and level of profitability.

  • Work collaboratively with other departments employees to ensure successful events resulting in repeat business.

  • Follow-up on all meeting and banquet functions with the customer contact person and solicit future business.

  • Conducts hotel tours and entertains qualified potential clients in accordance with the company and property policies.

Required Skills and Experience

  • Minimum 7+ years in Hospitality Industry Sales Positions

  • Minimum 3+ years in Sales Leadership Positions

  • Highly energetic and motivated individual

  • Must have strong leadership and communication skills

  • Ability to motivate and manage others

  • Strong problem-solving skills

  • Excellent verbal and written communication skills

  • Ability to work in a fast-paced, high pressure environment

  • Ability to shift and manage multiple priorities

  • Results driven focus and ability to work through to completion in a timely manner

  • Adaptable to change

  • Strong knowledge of Microsoft Office products to include, but not limited to Microsoft Excel and Microsoft Outlook

Compensation: 50,000-55,000


About This Employer

Courtyard by Marriott Austin Round Rock

2700 Hoppe Trail
Round Rock, TX 78681

(512) 255-5551

113 Room Hotel

Our Hotel

Located directly across from the Round Rock Sports Center, we're a short trip from University of Texas, Southwestern University, Lake Travis, and Dell Diamond Baseball Stadium. Our newly renovated Austin accommodations provide ample amenities for corporate, leisure, and group travelers, featuring updated plush bedding, complimentary Wi-Fi, and LCD TVs. Our Lobby has been completely redesigned to feature a Bistro Breakfast and Happy Hour Bar. We're even serving all of your Starbucks favorites! Unwind in our refreshing outdoor pool, stay on top of your fitness goals in our fitness center, and take advantage of our business center, boarding pass kiosk, GoBoard, and more.