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Housekeeping Supervisor

posted September 23, 2019

Capitol Hill Hotel Washington DC
Washington, DC
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734691 l

About This Job

Opportunity:  Housekeeping Supervisor

Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.

Potential Career Path

Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager

Essential Job Functions

  • Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)

  • Train staff to clean rooms in an efficient manner according to established standards or partner with external vendor to ensure staff is trained properly.

  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. 
  • Issue cleaning supplies and equipment to associates.
  • On occasion, clean rooms or assist staff with cleaning rooms. 
  • Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendor. 
  • Supervise laundry employees, if applicable.
  • Prepare work schedules for HHM associates or provide vendor with anticipated occupancy to ensure proper staffing levels.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Practice safe work habits and wear protective safety equipment.
  • Assist in the breakfast area as needed.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience or equivalent training required.
  • Previous supervisory responsibility preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. 

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About This Employer

Capitol Hill Hotel Washington DC

200 C Street SE
Washington, DC 20003

(202) 543-6000

153 Room Hotel

capitolhillhotel-dc.com

Our Elegant Hotel 

Travelers will discover the tranquil beauty of the Capitol Hill Historic District in one of the most centrally located hotels in Washington D.C. Elegant and intimate, Capitol Hill Hotel is a home away from home in the heart of the nation’s capital, tucked away amidst the charming brick rowhouses of a residential neighborhood yet just a short walk away from Washington’s most important sites, including the Capitol Building, Supreme Court, Library of Congress, and the National Mall.

As one of the renovated hotels in Washington D.C., Capitol Hill Hotel effortlessly blends classic Federal style with chic modernity. Design elements such as cherry blossom motifs, vintage-style political cartoon art, and traditional wainscoting draw from the historic provenance of the city while speaking to the metropolitan dynamism that has marked Washington’s recent growth.

With 153 spacious and well-appointed guest rooms and more than 2,000 square feet of meeting and event spaces, our boutique hotel in Washington DC offers everything guests need for a short trip or extended stay in Washington D.C., including Wi-Fi Internet access and daily continental breakfast. From our boutique hotel, a walk in any direction reveals both historic grandeur and cutting-edge modern culture. Whether guests are exploring Washington D.C.’s majestic landmarks, discovering the diversity of local restaurants and artisans, or traveling on business to The Hill, marvel at a city that stands at the crossroads of America’s past and future.