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Room Attendant

posted August 26, 2019

Hilton Garden Inn Houston NW America Plaza
Houston, TX
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755116 l

About This Job

Job overview

As a Room Attendant, you will fill a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest. You will be focused on optimizing each guest’s experience by providing a spotlessly clean hotel guest room, facilities and outlets and providing incredibly friendly guest service to every guest.

The ideal candidate will:

  • Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
  • Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
  • Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards.
  • Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to appropriate department. Follows up to ensure guest satisfaction.
  • Maintains linen cart and supplies neat and organized to department standards.
  • Maintains security of equipment, keys and supplies issued each day.
  • Reports lost and found articles to supervisor.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

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About This Employer

Hilton Garden Inn Houston NW America Plaza

14919 Northwest Freeway
Houston, TX 77040

(713) 896-6700

At A Glance

The hotel is conveniently located off US Highway 290 and Beltway 8 and offers easy access to the intersections of highways 249 and 45. Ideal for business, enjoy proximity to a wealth of corporations including Baker Hughes, BP, Caterpillar Inc. and Sandvik.

You’ll find all you need to relax and stay productive in our Houston hotel. Keep in touch with the office and home with complimentary WiFi and a 24-hour business center. Host meetings and events in 6,500 sq. ft. of versatile event and meeting space, allowing our professional team to help plan the details. Maintain your fitness regimen at the 24-hour fitness center, or take some time to relax with a dip in the outdoor pool with whirlpool.

Savor a cooked-to-order breakfast, lunch or dinner at the Great American Grill® restaurant, and gather with colleagues for drinks in the bar. After a busy day, enjoy a refreshing sleep in the Garden Sleep System® bed.

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.