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Night Auditor Part-Time

posted August 25, 2019

Hilton Garden Inn Asheville Downtown
Asheville, NC
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Hilton Garden Inn in Downtown Asheville is in need of an experienced, energetic, and customer-service focused part-time Night Auditor!
798820 l

About This Job

Exciting opportunity with brand new Hilton Garden Inn Asheville Downtown!

We are currently seeking an experienced, dependable, and customer-service focused part-time Night Auditor for the brand new Hilton Garden Inn-Downtown Asheville, NC. Candidates must be self-driven, goal-oriented, and work well within a successful team environment.

The Night Auditor is responsible for balancing the revenue and expense transactions which occur each day at the hotel.

This position is also responsible for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.  Additional responsibilities include: greeting guests, registering guests, making and modifying reservations, hotel operator, and concierge duties.

The ideal candidate will have prior hotel night audit and/or front desk experience (Hilton preferred). This position requires an upbeat, dependable, and responsible individual that is willing to ensure 100% guest satisfaction at all times.

Position Standards and Essential Responsibilities:

  • Closing and balancing all room accounts
  • Counting and balancing cash and credit card receipts
  • Balancing direct bill accounts
  • Verifying and balancing vouchers
  • Running a trial balance report
  • Investigating or analyzing out-of-balance situations
  • Making adjustments or corrections to accounts as needed
  • Printing and distributing various computer audit reports
  • Completing required revenue and expense reports
  • Preparing guest folios for Express Check Out
  • All guest service representative responsibilities
  • Have knowledge of hotel fire and safety procedures
  • Listening and responding to guests’ requests or complaints

The ideal candidate for this position

  • Prior Hilton OnQ experience is strongly preferred
  • Prior front desk and/or customer service experience is preferred
  • Customer-service oriented
  • Excellent interpersonal skills
  • Strong initiative and work ethic
  • Punctual , reliable, and regular attendance
  • Strong attention to detail
  • Ability to work in a fast-paced environment
  • Excellent communication skills – verbal and written
  • Strong analytical and problem solving skills
  • Knowledge of local geographic area, including businesses/services, attractions, and major roads/highways
  • Valid driver’s license and Department of Motor Vehicles Report (if applicable)
    • Must have and maintain a valid driver’s license and meet the required criteria for driving a company vehicle

Candidates may also complete our direct application by clicking here

Compensation: Competitive

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About This Employer

Hilton Garden Inn Asheville Downtown

309 College Street
Asheville, NC 28801

(828) 255-0001

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At A Glance

Experience Asheville’s all-new Hilton property located within walking distance to historic downtown Asheville, Pack Square, restaurants, vibrant art galleries, and award-winning craft breweries. Hilton Garden Inn Asheville Downtown is ideal whether you’re here to indulge in the scenic beauty of the Blue Ridge Mountains or escaping to go back in time to Asheville’s landmark, Biltmore Estate. Step into our lobby full of natural light and be served at the Pillar Kitchen for breakfast, lunch or dinner.

From the brick and glass exterior to the scenic rooftop bar, pressed tin ceiling tiles in the lobby and the rustic vintage design, our property showcases the uniqueness of Asheville. Explore the amenities offered including a modern fitness center, outdoor pool and 24-hour business center. Our pet-friendly hotel and exceptional service will help you feel right at home.

  • Newest Hilton hotel in downtown Asheville
  • Walking distance to restaurants and shopping
  • Blueridge Mountain views
  • Scenic rooftop bar overlooking Asheville
  • Outdoor pool and fitness center
  • Modern amenities with a vintage twist