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Pillar Kitchen Cook

posted November 23, 2019

Hilton Garden Inn Asheville Downtown
Asheville, NC
Restaurant cooks needed for the Hilton Garden Inn in Downtown Asheville!
798820 l

About This Job

Exciting opportunity at Pillar Kitchen located in the Hilton Garden Inn Asheville Downtown!

We are currently seeking experienced, dynamic, and customer-service focused Cooks for the Pillar Kitchen restaurant located in the Hilton Garden Inn in Downtown Asheville, NC.  Full-time and part-time positions are available for both A.M. and P.M. shifts.  Candidates must be self-driven, goal-oriented, and work well within a successful team environment.

Position Summary

A Cook is responsible for preparing and presenting high quality food items in accordance with recipes and established standards that will inspire guests to return for multiple occasions by providing guests with an unforgettable experience. This position is also responsible for complying with all applicable sanitation, health, and personal hygiene standards.


  • Preparing and presenting high quality food items according to designated recipes and quality standards by following established production procedures and guidelines
  • Practicing correct food handling, food storage, and personal hygiene procedures according to federal, state, local, and company regulations; storing food properly and safely, including marking date and item; completing food temperature checks before service
  • Keeping all working areas clean and tidy and ensuring no cross contamination
  • Managing customer orders in a friendly, timely, and efficient manner
  • Determining amount and type of food and supplies required using production systems
  • Planning food production to coordinate with meal serving hours and demand so that quality, temperature, and appearance of food is preserved
  • Demonstrating excellent customer service and interaction by promptly and efficiently responding to all guest inquiries, complaints, or needs to ensure customer satisfaction
  • Promptly reporting customer complaints and/or issues to Restaurant Manager when necessary
  • Demonstrating a thorough knowledge of food and beverage products, recipes, menus, and promotions
  • Stocking and maintaining food station(s) to ensure availability of supplies and food or approved substitutions in adequate time for preparation
  • Effectively communicating with other F&B department team members to ensure prompt and high-quality service
  • Assessing customers’ needs and preferences and making recommendations
  • Regularly inspecting and cleaning equipment to ensure excellent working condition and sanitation
  • Reporting necessary equipment repair/maintenance, hazard, and hygiene issues to Restaurant Manager
  • Achieving or maintaining safety/health certifications for self
  • Preparing requisitions for food items and supplies as needed


  • Prior experience in related food service positions is strongly preferred
  • Prior Cook experience is preferred
  • Knowledgeable in operating restaurant equipment, including grill, hot burners, fryers, open flames, etc.
  • Customer-service oriented
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Strong initiative and work ethic
  • Punctual , reliable, and regular attendance
  • Strong organization skills and attention to detail
  • Excellent multi-tasking skills


We offer a competitive medical, dental and vision plan, as well as a 401K plan with company match and profit sharing.


About This Employer

Hilton Garden Inn Asheville Downtown

309 College Street
Asheville, NC 28801

(828) 255-0001

Managed by

At A Glance

Experience Asheville’s all-new Hilton property located within walking distance to historic downtown Asheville, Pack Square, restaurants, vibrant art galleries, and award-winning craft breweries. Hilton Garden Inn Asheville Downtown is ideal whether you’re here to indulge in the scenic beauty of the Blue Ridge Mountains or escaping to go back in time to Asheville’s landmark, Biltmore Estate. Step into our lobby full of natural light and be served at the Pillar Kitchen for breakfast, lunch or dinner.

From the brick and glass exterior to the scenic rooftop bar, pressed tin ceiling tiles in the lobby and the rustic vintage design, our property showcases the uniqueness of Asheville. Explore the amenities offered including a modern fitness center, outdoor pool and 24-hour business center. Our pet-friendly hotel and exceptional service will help you feel right at home.

  • Newest Hilton hotel in downtown Asheville
  • Walking distance to restaurants and shopping
  • Blueridge Mountain views
  • Scenic rooftop bar overlooking Asheville
  • Outdoor pool and fitness center
  • Modern amenities with a vintage twist