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Director of Sales

posted August 22, 2019

Hampton Inn East Lansing
East Lansing, MI
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About This Job

Exciting Director of Sales Opportunity at the Hampton Inn East Lansing hotel!

We are currently on the hunt for a Director of Sales at the Hampton Inn East Lansing hotel. The ultimate mission of this role will be to drive market share growth and guest satisfaction. This is a phenomenal opportunity for someone excited to work with a premium brand and Crestline Hotels & Resorts, a company that has continuously been labeled a great company to work for! 

A strong predictor of success for the Director of Sales will be the ability to:

  • Quickly understand market conditions and provide leadership around maximizing opportunities for revenue growth from new and current customer base and nearby competition
  • Drive a culture of success and effective sales tactics while mentoring the existing sales team
  • Develop cohesion with the General Manager, Revenue Management, and Regional Sales staff to ensure alignment and open communication
  • Possess excellent selling skills and style to connect quickly with customers

The Director of Sales should also be able to work closely and collaborate effectively with:

  • All key leaders across the hotel to include the General Manager, Assistant General Manager, Front Office Manager, and other Operational Leaders
  • Crestline’s Executive and Regional Sales Leadership, and Revenue Management
  • Additional Corporate Staff and key members across the Corporate level to include Human Resources, Centralized Accounting, and Senior Operations staff

Key Accountabilities: 

  • Strong focus on growth of Total Hotel Revenue and positive RevPAR Index Change Year-Over-Year – your ability to influence and increase these upon starting is key
  • Understanding and execution of the Sales Process to effectively contract group business and secure corporate negotiated rate accounts 
  • Understand and champion the hotel’s overall Business Plan with a strong focus on execution 
  • Ensure a strong understanding of the hotels Comp Set and provide any recommendations to the Field Sales Staff and General Manager 
  • Staff Optimization – ensure all newly hired and current sales staff understand their mission and have the tools to execute successfully on the Business Plan 
  • Develop and get to know key players to include Hotel Ownership and pertinent Field/Corporate Staff 

Experience/Education:

  • High School Graduate or General Education Degree (GED) with 3-5 years of equivalent work experience – you have a passion for Hotel Sales coupled with a competitive, hunter mentality!
  • Strong understanding of Hotel Sales and Comp Sets with a proven track record of success
  • Exceptional communication skills both verbal and written – your ability to communicate and influence by word and writing is a must
  • Basic Computer Skills – you must have the ability to communicate effectively through email as well as manipulate and analyze information quickly from spreadsheets and databases

Preferred Skills and/or Education:

  • Bachelor’s Degree
  • Select, Focused, or Extended Hotel Stay experience 
  • Hotel experience
  • SalesPRO experience


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About This Employer

Hampton Inn East Lansing

2500 Coolidge Road
East Lansing, MI 48823

(517) 324-2072

86 Room Hotel

hamptoninn3.hilton.com

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At A Glance

Conveniently set in East Lansing, the Hampton Inn East Lansing hotel is close to Michigan State Capitol Building, Michigan State University, and Capital City Airport. Explore exciting nearby attractions including R.E. Olds Transportation Museum and Michigan Historical Museum. Visit Potter Park Zoo, play a game on Hawk Hollow Golf Course, or explore the shops and boutiques of the Old Town Historic District.

Positioned near to Lansing Convention Center and a number of businesses this East Lansing hotel boasts a professional business center and a meeting room. Host a private conference for up to 10 guests and enjoy free WiFi throughout the hotel. Unwind in an inviting guest room and feel refreshed after a peaceful night’s rest in a clean and fresh Hampton bed®. Wake up with Hampton's free hot breakfast or grab a Hampton On the Run® Breakfast Bag to go from Monday to Friday. Sip on tea and coffee at any time of day in the warm and welcoming lobby. Keep active in the modern fitness center or plunge into the pool.