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Front Desk Agent

posted August 28, 2019

Fairfield Inn & Suites Fredericksburg
Fredericksburg, TX
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Fairfield Inn & Suites Fredericksburg

513 Friendship Lane
Fredericksburg, TX 78624

(830) 955-8070

78 Room Hotel

www.marriott.com

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Our Hotel

We're conveniently located in the heart of the Hill Country just 1 mile from 290 Wine Road. Guests can sip & savor a wine tour through one of the most visited wine regions in the nation or enjoy the ambiance of historic Main Street with its unique boutiques & restaurants. Our Fredericksburg TX hotel offers complimentary hot breakfast each morning & free WiFi throughout the hotel. Whether traveling alone or with family, our variety of spacious rooms will ensure a comfortable stay. Our property is also located in a hunter’s paradise with over 100 private & lease properties in the area. Fredericksburg is the oldest German settlement in the state & brings the charm of Old World Europe & cuisine to the Hill Country. History enthusiasts will enjoy exploring the Museum of the War of the Pacific, Texas Rangers Heritage Center, Pioneer Museum & the Lyndon B. Johnson National Park & Ranch. There is truly something for everyone in Fredericksburg.