Reservations Agent Needed
Takes room reservations over the phone & assist guests with any requests. The reservation agent markets the resort and converts all room reservation calls at the highest rate possible. Supportive functions include assisting the Reservations Manager and the Group Coordinator with projects and completing them in a timely manner.
Excellent phone etiquette, customer service experience, ability to multi-task, strong computer skills, willing to work varied shifts including nights and weekends. Must have excellent verbal communication and hospitality skills, professional attitude and appearance.
Compensation: 13.00/hour + Incentives
Pacific Palms Resort is the only full-service luxury golf and conference resort of its kind in Los Angeles County. Our glorious hilltop location set against the majestic San Gabriel Valley Mountains and many guest activities and on-site entertainment makes Pacific Palms Resort unique even in the Los Angeles resort and spa hotel circle.
At 650 acres, Pacific Palms Resort is one of the largest hotels within Southern California. Here you can find fabulous fireside dining overlooking Celebration Lake, a new spa and fitness center, and our famous 4-star, 36-hole Industry Hills Golf Club. Our resort is also no stranger to exceeding event planners’ expectations with conferences, meetings, and weddings.
We also take pride in our 292 rooms and public areas. All rooms are beautifully appointed with fine furnishings and include stunning views from the balconies. Also enjoy complimentary self-parking and Wi-Fi in guestrooms and public areas.