posted October 29, 2019Fort Lauderdale Marriott North
Do you have a passion for serving? Join our team of brilliant hosts today!
POSITION SUMMARY The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
The Banquet Server sets up, serves and breaks down banquets in safe and efficient compliance with proper food handling, policies and procedures, brand standards, and federal, state and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.
Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.
ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
QUALIFICATIONS The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
Education and Experience:
High school education plus one or more years of related experience. Alcohol awareness certification and familiarity with hospitality industry practices preferred.
Skills and Abilities:
Ability to understand and provide friendly guest service. Ability to understand and comply with proper food handling, serving techniques and federal, state and local serving guidelines. Ability to properly process checks and payments in compliance with policies and procedures. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills.
Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction.
Working Conditions & Physical Effort:
Physical work is a primary part of job. Work is normally performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 50 lbs. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle.
Our modern hotel provides the ideal setting for relaxation and places visitors near top area destinations including Fort Lauderdale Beach, Pompano Beach, Holy Cross Hospital and Isle Casino® Racing Pompano Park. After a day of adventure, guests can retreat to our modern accommodations with luxury bedding, free Wi-Fi and flat-panel TVs. When hunger strikes, guests can enjoy a meal in private with our 24-hour room service, or head to Blue Fire Grille to sample delicious American cuisine with a Caribbean flair. In the evening, we invite our guests to unwind at Blue Fire Bar and Lounge while watching a game and enjoying a draft beer or cocktail. For those hosting a business or social event during their visit, we offer 19 versatile meeting venues with custom catering options and planning services. The Fort Lauderdale Marriott North will exceed all expectations.