The Hyatt Regency New Orleans is seeking an Event Planning Manager to join our exciting and fun Events team. We are conveniently located in the downtown area near Champions Square, Smoothie King Center, and minutes from the historic French Quarter, Arts District, and Mississippi Riverfront. Our property has 1,193 guestrooms and 200,000 square feet of event space and is ready for a motivated and creative new leader to take advantage of a unique opportunity to impress and delight our future groups. Come join our family at the Hyatt Regency New Orleans and you will have the chance to sell a brand new experience to our guests!
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Event Planning Manager acts a liaison between the guest and the hotel to provide direction and organization during execution of meeting and banquet events. The EPM will be available to guests throughout the event progression to solve problems and to suggest alternatives to previous arrangements. They will also directly serve on-site group and catering guests in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space, and billing processes. This position plays an important role in the achievement of re-booking group business for future dates while demonstrating effective up-selling skills to obtain maximum profit by developing and maintaining relationships with meeting planners.
Main perks of working at Hyatt Regency New Orleans?
Full Benefits offered after 90 days of employment
401k options and match
Discounted and complimentary hotel accommodations anywhere in the world
Discounted on-site dry cleaning services
A minimum of 1-3 years of hotel event sales/event planning, completed Event Management trainee program or comparable experience preferred
Bachelor's degree and/or 2+ years of hotel and/or food & beverage experience preferred
Must be experienced in general computer knowledge and programs
A true desire to satisfy the needs of others in a fast-paced environment
Refined verbal and written communication skills
Ability to communicate effectively, both verbally & in writing, with public and other Team Members
Present a professional appearance and confidence
Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
Strong time management & multi-tasking skills and ability to work well under pressure
Understanding of negotiation and interpretation of contracts
Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, banquets, accounting, restaurants and engineering
Demonstrate positive leadership characteristics, which inspire employees to exceed standards and expectations
Knowledge of meeting room set-ups and capabilities, sleeping room configurations and types
Respond to requests by Meeting Planners immediately
Create, review and revise rooming lists and VIP lists
Manage meeting space and adjust in order to ensure maximum potential revenue
Maintain price integrity both in rooms and food and beverage, using revenue management
Pre-check room setups, prior to arrival of the group
Relay accurate forecast information for rolling forecasts
Interact with outside planners, vendors for event set-up
Manage existing accounts and follow up with client re-solicitation to capture future business
Responsible for increasing overall revenue per attendee by upselling techniques, rooms management strategies, value added offerings and other creative methods
Experience creating and writing menus to fit event’s needs.
Experience the Crescent City like never before at the Hyatt Regency New Orleans. Our AAA Four Diamond property is the Big Easy's premier destination for meetings, conventions and leisure visitors alike.
The hotel features 1,193 strikingly sophiscated guestrooms - including four presidential suites and five residential-style meeting planner suites - along with 200,000 square feet of state-of-the-art event space, making it the largest hotel meeting and exhibition space in New Orleans.
Promising a new level of service and facilities, our hotel is a one-stop shop for guests and meeting planners alike. Enjoy award-winning cuisine at
Borgne, the latest restaurant by James Beard award winning chef John Besh, 8 Block Kitchen & Bar, Vitascope Hall, Whole Hog Cafe and Pizza Consegna. You'll also love the convenience of Starbucks™ and Lagniappe Exchange, our 24 hour fresh market.
Take advantage of our prime downtown New Orleans location - adjacent to the Mercedes-Benz Superdome, New Orleans Arena, and Champions Square - and just blocks from the historic French Quarter New Orleans, Ernest N. Morial Convention Center and the Mississippi Riverfront. Sit back and relax while sightseeing on the Loyola Avenue Streetcar Line which passes directly in front of the hotel, or take a walk to the numerous New Orleans fine art galleries in the nearby Art District.