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Front Desk Agent (AM/Weekdays)

posted August 31, 2019

Fairfield Inn & Suites Denver Tech Center/South
Highlands Ranch, CO
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Fairfield Inn & Suites Denver Tech Center/South

7056 East County Line
Highlands Ranch, CO 80126

(303) 290-6700

61 Room Hotel

www.marriott.com

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Our Hotel

Our hotel's friendly service and thoughtful amenities in Highlands Ranch, Colorado include spacious guest rooms, with well-lit desks and complimentary Wi-Fi to help guests stay connected and productive. Flat-screen TVs and comfortable beds ensure relaxation during every visit in the Denver - Lone Tree - Centennial area. Guests can start their morning with our hotel's hot and hearty complimentary breakfast buffet, or squeeze in a workout at our fitness center. Other on-site amenities include an indoor pool and whirlpool. A business center is also available and our hotel's convenient location offers easy access to companies in the South Denver Tech Center corridor. At the Fairfield Inn & Suites Denver Tech Center/South, our guests are our #1 priority.