Search 19,341 current hospitality jobs

Area Operations Supervisor

posted October 31, 2019

Fairfield Inn & Suites Tampa Brandon
Tampa, FL
Apply
649131 l

About This Job

It’s all about the people for you. You understand that your department is a critical, often first, touch point for guests. Your expert skill and natural ability to foster relationships ensures that your team’s ON it. You’re a wiz at juggling schedules. You know the groups and arrival times to staff efficiently, with operational ease top of mind. Fluid communications and accurate timely reporting keep departmental partners informed, enabling smooth operations and increased profitability. Ready to rise? Interstate’s Front Area Operations Supervisor position may be the perfect opportunity for your talent to shine and your career to elevate.

As Area Operations Supervisor, you will

  • Oversee the front desk staff to ensure optimal guest experience and smooth front desk operation. Pitching in, you attend to guest needs at the front desk. You know the property layout by heart to ably guide guests and answer questions.
  • Create an environment where motivated people want to join, learn, do their best, and advance. Oversee a diverse team of motivated desk agents by modeling the way, by training, empowering, and coaching throughout the employment lifecycle.
  • Keep a pulse on workflow, room status and group activity and effectively communicate info for well informed fellow departments, to increase team efficiency and overall productivity.
  • Help with security by ensuring cashier reports balance, banks and deposits are verified, and key control is monitored.
  • Oversee the Bistro staff to ensure food quality is to standard and executed in a prompt manner.
  • Help the housekeeping department with daily inspections and documentation.

Fundamentals

A high school education or equivalent is required, with one to two years’ supervisory experience in hospitality or other customer-related position. You must have excellent verbal and written English communication skills, with a second language helpful.  The ability to access, retrieve and leverage info from the hotel property management system is expected. You must also be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Apply

About This Employer

Fairfield Inn & Suites Tampa Brandon

10150 Palm River Road
Tampa, FL 33619

(813) 661-9719

107 Room Hotel

www.marriott.com

Follow us:

Our Hotel

Travelers can stay at Fairfield Inn & Suites Tampa Brandon hotel and enjoy easy access from our I-75 location to Midflorida Credit Union Amphitheatre at the Fairgrounds and Ybor City. At our hotel in Brandon FL, guests will appreciate our perks unrivaled by other hotels in Brandon, including WiFi, easy access parking and hot breakfast served each morning in our modern lobby area. Business travel is simple with our 24-hour business center, and close proximity to downtown Tampa, Amelie Arena, Home of the Tampa Bay Lightning and events. Many popular attractions are just around the corner such as the Seminole Hard Rock Casino, Florida Aquarium, Port of Tampa, Cruise Port and much more. Sports complexes nearby Raymond James Stadium, and the USF Sundome. Major businesses nearby include Amazon, Grow Financial, USAA, Progressive, Ring Power, Mosaic, CitiGroup, J.P. Morgan, Walgreens and several government entities, close to MacDill AFB.