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Front Desk Associate

posted October 1, 2019

Best Western Plus Arroyo Roble Hotel & Creekside Villas
Sedona, AZ
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750687 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Best Western Plus Arroyo Roble Hotel & Creekside Villas

400 North State Route 89A
Sedona, AZ 86336

(928) 282-4001

65 Room Hotel

www.bestwestern.com

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Our Hotel

Location: conveniently situated in the heart of Uptown Sedona-steps from fine art galleries, shopping, and restaurants for which the area is known. The hotel also offers over 600 feet of private frontage on sparkling Oak Creek. Surround yourself with ancient Sycamore trees and sounds of the Creek- a hidden gem in Uptown Sedona! 

World Famous Red Rock Views: as the tallest building in Sedona, the hotel provides five floors of unobstructed panoramic views from your private balcony or patio. Town view rooms are also available.

Free breakfast: we treat our guests to a complimentary hot breakfast buffet of freshly prepared scrambled eggs, meats, potatoes, cheese, waffles, cold cereals, yogurt, bakery breads, fresh fruits and a full complement of beverages. 

Comfort: each guest room is tastefully appointed with Simmons® plush pillow top mattresses together with quality linens and a variety of pillows. Hotel rooms include 46-inch LED TV's offering over 60 channels, DVD Player, free Wi-Fi, refrigerator, and microwave. 

The upgrades: North Signature & North Signature Plus rooms offer a fireplace, private patio or balcony, 42-inch LCD TV, wet bar, shower with body sprays, and optional jetted tub. Creekside Villas are the properties most spacious alternative that can accommodate up to six guests. Nestled on the banks of Oak Creek, the two-story Villas include a living room, two fireplaces, private patio and balconies, full kitchen, and more!