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Night Auditor Part-Time

posted September 5, 2019

Residence Inn Boston Downtown/South End
Roxbury, MA
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711540 l

About This Job

Job Description

We are seeking a friendly and detail orientated Night Auditor to join our team. This is an overnight position responsible for balancing the hotel transactions and closing out the day; responding to guest requests and maintaining the cleanliness and appearance of the front desk area.  

GENERAL RESPONSIBILITIES:

  • Check-in and check-out guests
  • Make and confirm reservations
  • Process guest check-in; confirm reservations, assign room and activate room key
  • Answer all phone calls from guestrooms, outside lines, and internal call with proper telephone etiquette 
  • Assign room to guest request and preference whenever possible
  • Provide all guests with overview of hotel and amenities
  • Process all payments types e.g. charges, cash, checks, debit or credit cards
  • Process all check-outs
  • Follow all cash handling/banking procedures as per standard operating procedures
  • Discreetly handle confidential guest information
  • Coordinate with Housekeeping Department to track room readiness and communicate guest concerns if necessary
  • Run daily reports and check for accuracy
  • Complete assigned cashier and closing reports
  • Complete end of day activities including posting charges to accounts, run night audit back-up, and roll the date
  • Complete shift checklist
  • Balance and drop receipts according to prescribed accounting procedures
  • Email daily report to Colwen Lead Night Auditor

Qualifications

  • Three to six months related experience, hotel preferred
  • Cash Handling and general accounting knowledge 
  • Intermediate to advanced computer skills 
  • Familiar with common computer software programs
  • Overnight schedule required, including weekends and holidays

Additional Information

Colwen Hotels offers a comprehensive rewards and compensation package for eligible associates that includes:

  • Opportunities for advancement and career growth 
  • Warm and supportive work environment 
  • Competitive Wages 
  • Medical, Dental and Vision Insurance 
  • Company-funded Health Reimbursement Account 
  • Flex Spending Account 
  • Voluntary Life Insurance 
  • Short Term and Long Term Disability
  • 401(k) retirement plan with Employer Match after one year of employment 
  • Paid Time off Programs 
  • Holiday Pay 
  • Jury Duty Leave and Bereavement Leave
  • Hotel Discounts

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

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About This Employer

Residence Inn Boston Downtown/South End

2001 Washington Street
Roxbury, MA 02119

(857) 776-3000

135 Room Extended Stay

www.marriott.com

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About Colwen Hotels

Are you interested in joining one of the largest and fastest growing hotel companies in the Northeast United States? Do you want to join an organization that recognizes your contributions and hard work? Do you want to be part of a company where you have the ability to develop and grow your career? If so, then look no further than Colwen Hotels!

At Colwen Hotels, we are on the lookout to engage the best and brightest hospitality professionals in the industry to join our incredibly service-driven and focused team. Our award-winning properties are made up of passionate, dedicated and energetic individuals who provide exceptional service to both our guests and their fellow associates. We approach each and every day with a “can do” attitude and what we like to call “stick-to-itiveness” that provides a level of service that creates memorable experiences for our guests. Equally as important, Colwen Hotels is committed to sustainability, responsibility and stewardship in the communities where we work and grow.

Colwen Hotels is part of a fully integrated organization that designs, builds, owns and manages branded and independent hotels in markets across the Northeast. With more than twenty operating hotels and nearly twenty more in various stages of construction and development, it is a very exciting time to join our team!

For additional information about our company,  please visit our website at www.colwenhotels.com

Our Hotel

Set a pace that suits you at Residence Inn by Marriott®. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. You'll thrive at Residence Inn with the conveniences you need. Like spacious studio, one- and two-bedroom suites with separate living and sleeping areas. A fully equipped kitchen ready for your favorite cuisine. Complimentary grocery delivery service to fill your refrigerator and satisfy cravings. Free Internet for connecting to work and the outside world. Free hot breakfast to start mornings off right and evening social hours to end the day well. And, a fitness center for strengthening your body and soul. Relax and unwind when you want. And stay focused and productive when it's essential. At Residence Inn, we'll make sure you thrive during your stay.