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Room Service Server Part-Time

posted September 5, 2019

Renaissance Chicago O'Hare Suites Hotel
Chicago, IL
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Excellent Team Environment!
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About This Job

Position Title? 

  • Room Service Server (In Room Dining) – Part-time

 Who are we looking for?

  • An individual who will deliver consistent positive guest service experiences with excellent communication, organizational & efficient time management skills, while also focusing on attention to the details.  
  • This individual must be pleasant, professional & hospitable towards all guests & all hotel ambassadors at all times! 
  • Must have the ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.
  • The Hotel never closes….you must be available to work any shifts based on the business needs, including weekends & holidays.

What will you be doing?

  • Greet all guests 
  • Impress guests with quality and timely service in a pleasant and friendly manner
  • Set up, prepare and serve Food and Beverage according to order and brand standards
  • Complete side work in a safe and efficient manner and in compliance with Company policies and procedures, brand standards, and federal, state and local regulations
  • Collect payments such as cash, credit or processing room charges in compliance with our accounting policies, standards, and procedures 
  • Be “In the Know” of hotel services, in-house events,  local offerings such as fun things to do in the area
  • Comply with all guest service basics such as uniforms, name tags and proper guest greeting
  • Ensure all communication containing Company, hotel, or brand is consistent with privacy policies, practices and regulations
  • Practice safe work habits and comply with sanitary, safety, security and emergency procedures
  • Perform special projects and other responsibilities as assigned
  • Any other duties / tasks as requested by management

What type of education, experience, and physical effort are we looking for?

  • High school education or equivalent
  • Responsible Alcohol Service Certification such as Basset/Tips
  • Food Handler Certification such as ServeSafe
  • Guest service, cash handling, basic accounting, and familiarity with industry practices preferred
  • The job requires close vision with or without corrective lenses
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

 Benefits

  • Free Ambassador Parking! (walking distance to the hotel from the Blue Line)
  • Free Ambassador Meal!
  • Travel Discounts for self, family & friends!

 

 

 

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About This Employer

Renaissance Chicago O'Hare Suites Hotel

8500 West Bryn Mawr Avenue
Chicago, IL 60631

(773) 380-9600

362 Room All Suite

www.marriott.com

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a Top 10 Hotel Management Team and 'hospitality employer of choice!'

Our Hotel

Ideally located in Rosemont, with a complimentary roundtrip shuttle to Chicago O'Hare International Airport (ORD), our hotel is a short drive from Donald E. Stephens Convention Center. Our location near the Chicago 'L' Blue Line positions visitors to explore downtown Chicago with ease. Upgrades in 2017 have transformed our 362 spacious suites, boasting separate living and sleeping spaces, a Plug-in Panel for streaming media and luxury amenities. Guests can grab a Starbucks® coffee and pastry before heading out for a day of sightseeing or meetings, or sit down for a full buffet breakfast at Asado Urban Grill. We invite our guests to enjoy our complimentary 24/7 fitness center and indoor pool. Those looking to host a conference or wedding will appreciate our contemporary ballroom and meeting rooms with high-tech amenities. Our hotel warmly welcomes travelers to Rosemont, IL, with four-star service and extraordinary accommodations.