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Night Auditor

posted September 5, 2019

Residence Inn Charleston North/Ashley Phosphate
North Charleston, SC
660310 l

About This Job


Position: Night Auditor

Department: Property


Position Reports to: General Manager  

OTO Development is pleased to announce a wonderful opportunity for a Night Auditor. This is an amazing, unique position where you would be working seven days in a row and then receive seven days off. The hours would be 11:00pm -9:00am.

What will you be doing most days?

  • Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards
  • Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours
  • Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information
  • Ensure collections, including credit card and direct bill, are executed in accordance with company policies
  • Maintain proper control over keys, safe deposits, and all company and guest property
  • Ensure rates are optimized by monitoring competitor occupancy and rates
  • Ensure that all required documentation is completed in a timely manner
  • Properly quote daily rates and issues credits
  • Perform other duties as assigned to support guest satisfaction

    What are the requirements for this position?

  • You are proficient in administration of applicable property management systems
  • You have the ability to respond quickly and appropriately to emergency situations
  • You have experience in accurate cash handling and credit cards and experience in maintaining security of confidential information
  • You can pass certification tests required to meet brand standards
  • You have experience working with a computer especially data entry
  • You work well with others
  • You always maintain a customer focus and put the guests’ needs first
  • You maintain approachability to encourage effective communication with guests and fellow team members

    Physical Requirements for this Position

    This has the potential to be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

    Travel Requirements

    This position will require little to no outside travel.

About OTO

OTO Development (OTO) is a one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!


About This Employer

Residence Inn Charleston North/Ashley Phosphate

7457 Northside Drive
North Charleston, SC 29420

(843) 300-3636

96 Room Extended Stay

Our Hotel

Come work in the birthplace of Southern Hospitality! If you love historic Charleston SC and surrounding areas, check out employment opportunities at Residence Inn Charleston North/Ashley Phosphate. This 96-room extended stay property is just outside the hustle and bustle of the old Holy City, yet within easy reach of all its popular attractions. The hotel is also close to Joint Base Charleston, Naval Weapons Station, North Charleston Coliseum and North Charleston Performing Arts Center as well as the towns of Summerville and Goose Creek. Working here is all about extending Southern Hospitality to business and leisure travelers – and their pets! – who want spacious suites, 24/7 fitness center, heated outdoor pool and more.