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Room Attendant

posted September 6, 2019

Hyatt House Pleasanton
Pleasanton, CA
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About This Job

Opportunity:  Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards. 

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

  • Greet guests upon interaction with a warm and friendly greeting. 
  • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About This Employer

Hyatt House Pleasanton

4545 Chabot Drive
Pleasanton, CA 94588

(925) 730-0070

128 Room Hotel

www.hyatt.com

Our Hotel

Located in the Hacienda Business Park, Hyatt House is a residential-style hotel ideal for extended stay travelers to the San Francisco area. Our hotel features spacious one-and two-bedroom suites designed to create contemporary experiences with separate living and kitchen areas, and modern work spaces. Engaging social spaces to meet with friends or colleagues, meeting rooms, and a prime location all cater to today’s traveler.

"This was my first time staying in a Hyatt hotel. It was an excellent stay. The staff was friendly. Room was clean. The breakfast was fresh. They will make you an omelet fresh. The pool and hot tub was great!!" - Anonymous