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House Attendant

posted October 6, 2019

Hyatt House Pleasanton
Pleasanton, CA
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734618 l

About This Job

Opportunity:  House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Potential Career Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Essential Job Functions

  • Greet and acknowledge guests in a courteous and friendly manner.
  • Inspect assigned areas and perform cleaning tasks accordingly. 
  • Collect trash from the service landings and dispose of in outside trash dumpsters.
  • Vacuum and dust guest corridors.
  • Pick up bed and other linen from hotel floors and transport to laundry collection site.
  • Deliver clean linen to assigned sections.
  • Report maintenance issues.
  • Maintain cleanliness and organization of guest areas.
  • Respond to guest inquiries and assistance.
  • Work as a room attendant when staffing shortages occur or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
  • Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About This Employer

Hyatt House Pleasanton

4545 Chabot Drive
Pleasanton, CA 94588

(925) 730-0070

128 Room Hotel

www.hyatt.com

Our Hotel

Located in the Hacienda Business Park, Hyatt House is a residential-style hotel ideal for extended stay travelers to the San Francisco area. Our hotel features spacious one-and two-bedroom suites designed to create contemporary experiences with separate living and kitchen areas, and modern work spaces. Engaging social spaces to meet with friends or colleagues, meeting rooms, and a prime location all cater to today’s traveler.

"This was my first time staying in a Hyatt hotel. It was an excellent stay. The staff was friendly. Room was clean. The breakfast was fresh. They will make you an omelet fresh. The pool and hot tub was great!!" - Anonymous