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Housekeeping Supervisor

posted October 9, 2019

DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Houston, TX
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797398 l

About This Job

MINIMUM Job Description, including but not limited to the following:

REPORTS TO:       Executive Housekeeper

ESSENTIAL JOB FUNCTIONS:

Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.

Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.

Respond to guest requests, concerns and problems to ensure guest satisfaction.

Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.

Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.   

Comply with attendance rules and be available to work on a regular basis.

Perform any other job related duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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About This Employer

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

5353 Westheimer Road
Houston, TX 77056-5474

(713) 961-9000

476 Room Hotel

doubletree3.hilton.com

At A Glance

Our 100% non-smoking Houston, TX hotel is 30 to 45 minutes from William H Hobby and George Bush Intercontinental airports. This Houston Galleria hotel’s location is convenient to world-class restaurants, entertainment venues and popular attractions. Stay with us and be just steps from the Galleria Mall, featuring over 400 shopping and dining outlets.

Our business guests will appreciate the convenience of in-room work stations, lobby tech center, and the proximity of the Central Business District, home to numerous Fortune 500 companies.

Relax at our outdoor pool, utilize our fitness center, and enjoy a meal at The Restaurant. Featuring flexible meeting and event space, over-sized deluxe guest rooms and residential suites with full kitchens, our Houston Galleria hotel is convenient to all that Houston has to offer.