posted November 6, 2019Courtyard Kansas City Country Club Plaza
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Our historic hotel was originally built as the Park Lane Apartments in 1925 and was directly connected to the establishment and success of the entire Country Club Plaza. The buildings’ Mission and Spanish Colonial architectural design still shines through our beautiful, converted Courtyard by Marriott. Our spacious rooms & suites are fitted with upscale amenities like luxury bedding, high-speed Wi-Fi and HDTVs. Guests can start their morning with a delicious onsite breakfast from The Parkview or a cup of coffee from our onsite Starbucks© They can spend the day exploring the Country Club Plaza, located mere steps from the hotel. As the nation’s first suburban shopping district, the Plaza continues to boast some of the best shopping in Kansas City with over 130 shops and restaurants.