posted September 9, 2019Embassy Suites by Hilton Philadelphia Valley Forge
JOB OVERVIEW: Greet and serve the guests according to standards.
ESSENTIAL JOB FUNCTIONS:
1. Take and serve guest orders promptly and according to service manual.
2. Do all necessary set-up sidework as assigned.
3. Answer any guest questions about the menu.
4. Operate the electronic cash register/P.O.S. system (where applicable).
5. Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
6. Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs.
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
888 Chesterbrook Boulevard
Wayne, PA 19087
229 Room All Suite
Set in a beautiful valley just 25 minutes from downtown Philadelphia, the Embassy Suites Philadelphia Valley Forge hotel is perfect for both leisure and business travelers. Experience the local shops at the King of Prussia Mall, the largest mall on the East Coast, or enjoy a scenic walk around the Valley Forge National Historical Park.
Make us your choice among Valley Forge hotels and enjoy more space and freedom in an Embassy Suites guest suite. All suites at this Philadelphia hotel feature contemporary decor, complimentary WiFi, a private bedroom, separate living room and an LCD TV.
Host meetings in the hotel’s beautiful function spaces for convenient and successful events of up to 150 guests. Plunge into the hotel’s swimming pool, and relax on the sundeck. Stay active in the fitness center with cardio machines and a separate weight room, or go back to the basics on the jogging track adjacent to the hotel.
Enjoy a complimentary cooked-to-order breakfast every morning at this Valley Forge hotel, and unwind with complimentary drinks and snacks at the Complimentary Evening Reception. Delight in delicious contemporary cuisine at the hotel’s signature restaurant, The Grille at Chesterbrook. Relax and unwind with colleagues and friends alike at the sophisticated E Bar Lounge.