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Food & Beverage Server

posted September 16, 2019

Delta Hotels Baltimore Inner Harbor
Baltimore, MD
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692394 l

About This Job

Job overview

As a Food & Beverage Server, you will fill a guest services role in supporting your hotel’s financial goals of the daily operation of the restaurant, banquet facilities, room service and/or other areas of the Food and Beverage departments. You will ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability by providing prompt and courteous food and beverage service.

The ideal candidate will:

  • Have a minimum of one year food service experience with general knowledge of full service, table-side service and standards.
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Become informed of daily/weekly specials and is able to explain all menu items and methods of cooking/preparation to the customers as requested.
  • Serves menu items to guests in a prompt and courteous manner and according to established service standards; times the service of courses to correspond with the dining pace of the guests.
  • Compute bill and accepts payment; tracks sales receipts;  receives change from cashier and returns change promptly to guest.
  • Receive direct and indirect customer feedback regarding their dining experience and relays feedback to proper management.
  • Performs pre and post-shift side work including stock service station, makes coffee, etc.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

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About This Employer

Delta Hotels Baltimore Inner Harbor

1 East Redwood Street
Baltimore, MD 21202

150 Room Hotel

www.marriott.com

Our Hotel

Smart Style and Seamless Efficiency in Downtown Baltimore.

The all-new Delta Hotel by Marriott Baltimore Inner Harbor, located in Downtown Baltimore, offers 150 guestrooms featuring a unique, upscale style and purposeful amenities and services designed for the modern traveler.

  • Situated in a historic building built in 1904, our exterior features authentic exposed brick that celebrates the spirit and history of Baltimore.
  • The interior of our hotel has been completely reborn, with a clean aesthetic and a modern take on comfort.
  • References to Baltimore’s most celebrated author, Edgar Allan Poe, are gently woven into the interior design, and one of kind lighting features complement intriguing points of interest throughout the hotel.

Intuitively meeting the needs of business travelers, Delta by Marriott Baltimore Inner Harbor is located steps away from Baltimore’s Inner Harbor, putting the area’s largest corporations and most popular attractions within easy walking distance.

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.