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Gallery Breakfast Attendant Part-Time

posted September 20, 2019

Hyatt Place Detroit/Auburn Hills
Auburn Hills, MI
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About This Job

Job overview

As a Gallery Breakfast Attendant, you will fill a pivotal role in ensuring guest satisfaction through check in, check out and attentive coordination of hotel services for each guest.  You will be focused on optimizing each guest’s experience by promoting hotel services, facilities and outlets and providing information of upcoming events/functions in the hotel and surrounding areas.

The ideal candidate will:

  • Be incredibly friendly, customer centric, love to smile and have knowledge of the local area.
  • Be able to prepare breakfast rotational menu, as well as prepare items for onsite meetings.
  • Be responsible for the complete guest experience; to include the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms.
  • Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction.
  • Completes daily paperwork to include temperature logs, inventories, and ordering.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

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About This Employer

Hyatt Place Detroit/Auburn Hills

1545 North Opdyke Road
Auburn Hills, MI 48326

(248) 475-9393

127 Room Hotel

www.hyatt.com

Our Hotel

At Hyatt Place Detroit/Auburn Hills hotel you'll receive comfortable accommodations in our modern rooms with separate living and sleeping areas. Our location is convenient to many Detroit area attractions including DTE Energy Music Theatre, SEA LIFE Michigan Aquarium, Legoland Discovery Center, and Great Lakes Crossing Outlets. Our hotel near Detroit offers deluxe amenities that provide everything a traveler on the go might need without leaving the hotel including free Wi-Fi, indoor pool, fitness center, and on-site dining.

  • Pool
  • 24/7 Gym
  • 24-hour Business Center
  • Coffee to Cocktails Bar

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.