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Housekeeping Inspector/Lead

posted September 20, 2019

Hyatt Place Detroit/Auburn Hills
Auburn Hills, MI
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About This Job

Job overview

As the Housekeeping Inspector/Lead , you will fill a key leadership role with an industry-recognized leader in hospitality management services. As the appearance and cleanliness of the hotel is paramount to all guests, you will ensure that the housekeeping and laundry divisions meet the highest standards of quality and efficiency. The inspector/lead of this dynamic team ensures that hotel guest rooms, public spaces, and other areas of the hotels are immaculately clean, organized, and sanitary.

The ideal candidate will:

  • Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
  • Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
  • Be experienced in leading a housekeeping team in a multi-unit facility requiring daily cleaning of 50 or more guest/patient rooms.
  • Assists in the development and implementation of systems for inspecting and managing the quality of housekeeping and laundry services provided and the achievement of departmental productivity objectives.
  • Responds quickly to guest requests/complaints in a friendly manner. Relays appropriate requests or complaints to appropriate subordinate or manager. Follows up to ensure guest satisfaction.
  • Conducts training classes regarding safety, security, department procedures and service guidelines.
  • Assists in scheduling staff’s work schedules and duties according to productivity standards and forecasted occupancy; monitors staff’s adherence to schedules and duties. 
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan 
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance 
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

 *Specific plans for specific positions

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About This Employer

Hyatt Place Detroit/Auburn Hills

1545 North Opdyke Road
Auburn Hills, MI 48326

(248) 475-9393

127 Room Hotel

www.hyatt.com

Our Hotel

At Hyatt Place Detroit/Auburn Hills hotel you'll receive comfortable accommodations in our modern rooms with separate living and sleeping areas. Our location is convenient to many Detroit area attractions including DTE Energy Music Theatre, SEA LIFE Michigan Aquarium, Legoland Discovery Center, and Great Lakes Crossing Outlets. Our hotel near Detroit offers deluxe amenities that provide everything a traveler on the go might need without leaving the hotel including free Wi-Fi, indoor pool, fitness center, and on-site dining.

  • Pool
  • 24/7 Gym
  • 24-hour Business Center
  • Coffee to Cocktails Bar

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.