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Front Desk Team Member

posted September 11, 2019

Hampton Inn & Suites Napa
Napa, CA
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653600 l

About This Job

Description

We know applying for a new job takes some confidence and at OTO Development, we want you to feel that we have that confidence in you. To help with that, we want to share more about our company culture, our philosophy about business and how we feel hospitality should be. Take a look at our job description and our company info and go ahead…apply! We want you to be a part of the OTO team!

WHO WE ARE AND WHAT WE DO

OTO Development was established in 2004 by a group of experienced hotel entrepreneurs with long histories of success in rapid growth organizations. We are the same group of people that believe that hospitality should exist in all facets of the business world but especially in our hotels. Our mission is to develop a portfolio of great hotels managed by exceptional people who absolutely love what they do. We believe in green design and superior sustainability as well community service and a commitment to our employees. And in case you were wondering, OTO represents the initials of our founders so we not only believe in what we do, we are proud to put our name behind it.

Requirements

ABOUT YOU

Yes, this position is called Front Desk Team Member but it could also be called: Director of First Impressions, Ambassador of Smiles or Front Desk Hero. At OTO Development, our Front Desk staff is the face of our hotels, the core of our character and the shiny book jacket to a great novel. Want to help us write our next bestseller?

You love working with people and get a kick out of playing the role of concierge in order to ensure guest satisfaction and loyalty (and fun!).

Your friends say you are a great listener…and our guests will, too!

You are not just a problem solver but also a solution finder and you can handle the hectic moments and the quiet ones with the same grace and composure.

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About This Employer

Hampton Inn & Suites Napa

945 Hartle Court
Napa, CA 94559

+1-707-255-4000

115 Room Hotel

hamptoninn3.hilton.com

Explore California wine country from our comfortable hotel

Our only Hampton Inn and Suites property in Napa – just two miles from downtown Napa, CA., is convenient to multiple wineries and several famous restaurants in the area. Our modern and elegantly decorated hotel exudes the ambience of everything you’d expect to find in Napa Valley. We pride ourselves on being a LEED Certified hotel for our focus on sustainability and environmentally friendly efforts. Our hotel has received the 2017 TripAdvisor Certificate of Excellence Award.

Free, hot breakfast is served daily in our lobby, or grab one of Hampton’s On the Run breakfast bags™. Soar through wine country in a hot air balloon, dine on world-famous cuisine or walk through established vineyards just minutes from our hotel. Take the Napa Valley Vine Trail from our hotel to downtown and visit unique boutique shops. We’re the perfect gateway to wineries like Robert Mondavi, Black Stallion, Peju, V. Sattui, Artesa and Stags’ Leap. Our wine reception is from 5:00pm to 6:00pm, 7 days a week. We offer complimentary wine from local wineries in our lobby.

Relax in a clean and fresh Hampton bed® as you watch the 42-inch HDTV or surf the web with free WiFi. Upgrade to a spacious suite that includes a mini-fridge, microwave and sofa bed.

Plan an event or host a wine-tasting party in our 3,000 sq. ft. meeting room. It comfortably holds up to 200 people and features blackout curtains for privacy.