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Front Desk Agent

posted September 11, 2019

Residence Inn Denver City Center
Denver, CO
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741159 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Residence Inn Denver City Center

1725 Champa Street
Denver, CO 80202

(303) 296-3444

228 Room Extended Stay

www.marriott.com

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Our Hotel

Whether visitors are in town to work, rest or relax, our fully upgraded downtown Denver hotel offers stylish décor, smartly designed workspaces, fully equipped kitchens and complimentary Wi-Fi. When our guests are done for the day, we invite them to swing by the Residence Inn Mix for an evening beverage, or retreat to our freshly revitalized rooms to catch up on their favorite shows and movies, courtesy of premium channels and HDTVs. During downtime, our conveniently located hotel near the Pepsi Center makes it easy for guests to watch performances from world-renowned artists. Our extended stay hotel in Denver is proud to offer incredible savings with exclusive savings, so whether it's business travel or a weekend getaway, everyone enjoy worry-free stays in downtown Denver. We strive to be a home away from home, at the Residence Inn Denver City Center.