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Housekeeping Supervisor

posted October 11, 2019

Larkspur Landing South San Francisco
South San Francisco, CA
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734884 l

About This Job

Opportunity:  Housekeeping Supervisor

Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.

Potential Career Path

Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager

Essential Job Functions

  • Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)

  • Train staff to clean rooms in an efficient manner according to established standards or partner with external vendor to ensure staff is trained properly.

  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. 
  • Issue cleaning supplies and equipment to associates.
  • On occasion, clean rooms or assist staff with cleaning rooms. 
  • Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendor. 
  • Supervise laundry employees, if applicable.
  • Prepare work schedules for HHM associates or provide vendor with anticipated occupancy to ensure proper staffing levels.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Practice safe work habits and wear protective safety equipment.
  • Assist in the breakfast area as needed.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience or equivalent training required.
  • Previous supervisory responsibility preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. 

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About This Employer

Larkspur Landing South San Francisco

690 Gateway Boulevard
South San Francisco, CA 94080

(650) 827-1515

111 Room Extended Stay

www.larkspurhotels.com

Our Hotel

With an extensive array of complimentary services and amenities, Larkspur Landing South San Francisco hotel is a comfortably inviting place to stay for both business and pleasure. Guests will feel relaxed in our renovated all-suite room accommodations with fully equipped kitchen, plus separate sleeping and living spaces. And feel genuinely taken care of with such thoughtful touches as our free grocery shopping service and coffee and cookies, served up fresh daily.

Perfectly situated in the heart of the Gateway and the area’s thriving biotechnology industry, our South San Francisco hotel with suites is just minutes away from some of biotech’s biggest names, as well as iconic sights as Fisherman’s Wharf, Union Square, China Town, and the Golden Gate Bridge. For our guests' convenience, we also provide a complimentary shuttle to the San Francisco International Airport, located less than three miles away.