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Valet Driver

posted August 13, 2019

Norfolk Waterside Marriott
Norfolk, VA
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707835 l

About This Job

POSITION OVERVIEW:  The Bellman-Valet will assist guest with luggage during the arrival and departure process.  The Bellman-Valet is also responsible for parking and retrieving guest/visitor vehicles as they arrive and depart from the hotel, courteously, safely and efficiently according to the hotel’s standards.  Within certain environments, his duties may overlap with those of the concierge. 
This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.
EDUCATION & EXPERIENCE:
  • High School Graduate or General Education Degree (GED): or Work Equivalent
  • Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel systems is preferred  
  • Prefer 1-2 years’ experience in hospitality industry in similar position.
  • Previous guest/customer relations training preferred.
QUALIFICATIONS:
  • Valid (state) drivers license.
  • Good driving record.
  • Good understanding of the English language.
  • Good communication skills both written and verbal.
  • Exert physical effort in lifting/transporting at least 50 pounds.
  • Push/pull carts and other equipment up to 250 pounds.
  • Endure various physical movements throughout the work areas.
  • Provide excellent customer service and maintain a professional demeanor.
  • Knowledge of the local area.
  • Ability to suggestively sell.
  • Satisfactorily communicate with guests, management and co-workers to their understanding.
  • Work environment – lobby, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings
  • Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.
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About This Employer

Norfolk Waterside Marriott

235 East Main Street
Norfolk, VA 23510

(757) 627-4200

405 Room Hotel

www.marriott.com

Our Hotel

Refined luxury and stylish comfort come together brilliantly at Norfolk Waterside Marriott. Perched in the heart of the city's charming downtown historic district, our hotel is conveniently connected to Waterside Convention Center, also just moments from the USS Wisconsin and cruises on the Spirit of Norfolk. 

Guests can stretch out in their well-appointed room or suite, which offers river views, plush bedding and premium bath amenities. They can challenge themselves with a workout in our hotel's state-of-the-art gym or enjoy a swim in the heated indoor pool. Delicious dining awaits our guests at Shula's 347 Grill, as well as craft cocktails at The Lounge. 

Throughout every stay, guests will be treated to award-winning service by our friendly hotel associates; we're dedicated to making everyone's Norfolk visit as comfortable as possible. Join us downtown for a memorable experience at Norfolk Waterside Marriott.