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Starbucks Barista

posted January 10, 2020

Hyatt Regency Milwaukee
Milwaukee, WI
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715731 l

About This Job

Excellence in Creating the Starbucks Experience

Individuals responsible for working together to be the best moment in every customer’s day while delivering expertly crafted products. They bring the Starbucks Experience to life – for our customers and each other – while proudly wearing the green apron under the guidance of Interstate Hotels and Resorts Management Company.

We are looking for a barista who is "owning" their Approach:

Be Committed to Customers: Creates personalized experiences for customers by demonstrating knowledge of our coffee, products and offers

  • Follows our customer service commitment (smiling, offering a friendly greeting, learning customers’ names and orders, assuming the best in others, saying thank you) in each interaction
  • Actively seeks to recognize, include, appreciate, support and delight our customers
  • Uses operational tools (e.g., Beverage and Food cards, Now Brewing) and training to develop coffee/product knowledge and helps customers find their favorites
  • Connects customers with events and offers by staying informed about relevant information (Now Brewing, Weekly Update, training)
  • Accurately rings customer orders and follows proper cash handling procedures
  • Follows the LATTE model to restore the Starbucks Experience when things don’t go as planned
  • Crafts and serves only the highest quality products

  • Continually hones their craft through learning and practice

  • Ensures food and merchandise is visually appealing, stocked and signed appropriately

  • Completes responsibilities on station cards and Clean Plays to keep the equipment and store environment clean, safe and ready for customers

  • Helps create an environment of warmth and belonging

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Hyatt Regency Milwaukee

333 West Kilbourne Avenue
Milwaukee, WI 53203

(414) 276-1234

481 Room Hotel

www.hyatt.com

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Our Hotel

Travelers can experience Brew City the way it was meant to be seen - from our sensational hotel in Milwaukee, WI. Whether in town for a business meeting or family getaway, Hyatt Regency is the ideal place for visitors to stay to explore the area, be productive, and feel at home. Located adjacent to the Wisconsin Center, our hotel in the downtown district perfectly complements the convention center with over 33,000 square feet of stylish event space, ideal for social galas, weddings, conferences, and executive meetings. 

What Makes A Seamless Stay:

  • Contemporary accommodations
  • Business friendly amenities
  • An enclosed walkway connects the hotel to the Convention Center
  • Beautifully renovated rooftop ballroom, Vue
  • Market fresh cuisine